24 May Industry News, MeloTel Features The Art Of Providing Feedback Without Hurting Feelings May 24, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of feedback and reviewed some ways that call centre managers can
26 Oct Industry News, MeloTel Features Never Underestimate The Importance Of Providing Feedback October 26, 2017 By user 0 comments We’re not exactly sure that there’s a downside to providing feedback to your employees. After all, if one of your
23 Jan Industry News, MeloTel Features How Does Providing Feedback Improve Your Call Centre? January 23, 2017 By user 0 comments As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling
17 Feb Customer Service, Industry News, MeloTel News Why Providing Employee Feedback Is So Important February 17, 2022 By user Employee feedback involves the providing of any information that is exchanged between employees. Generally, the information regards employee performance. Feedback
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
18 Jul Industry News, MeloTel Features 5 Top Benefits Of Providing Employee Feedback July 18, 2016 By user 0 comments Your company is only as strong as the employees who work for it. That statement rings true for each and
14 Mar Customer Service, Industry News, MeloTel Features How Regular Feedback Sessions Can Boost Call Centre Productivity March 14, 2023 By user In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
02 Feb Customer Service, MeloTel Features, MeloTel News Feedback Plays A Crucial Role In Your Call Centre’s Success February 2, 2023 By user Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the
03 May Customer Service, Industry News, MeloTel Features How To Provide Call Centre Feedback To Your Remote Phone Agents May 3, 2021 By user Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly
25 Aug Customer Service, Industry News, MeloTel Features Quality Feedback Is All In The Phrasing August 25, 2020 By user 0 comments It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what