24 Aug Customer Service, Industry News, MeloTel Features 5 More Phone Etiquette Tips That Will Improve Your Customer Service August 24, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of phone etiquette and listed a number of ways you can
15 Aug Customer Service, Industry News, MeloTel News 3 Effective Ways To Provide Feedback To Your Phone Agents August 15, 2018 By user 0 comments As a call centre manager, your team depends on you. Your employees don’t just look to you for leadership, they
25 Jul Customer Service, MeloTel Features Being Available When Your Customers Need You Is Good For Business July 25, 2018 By user 0 comments In our last blog, we discussed the fact that today’s consumer expects immediacy. We used the examples of Netflix and
14 Jun Industry News, MeloTel Features, MeloTel News Giving Your Phone Agents The Tools They Need To Succeed June 14, 2018 By user 0 comments In our last blog, we revisited the all-important topic of making your call centre a better place to work. More
08 Jun Industry News, MeloTel Features, MeloTel News Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier June 8, 2018 By user 0 comments If you run a call centre business, you have many different tasks to tend to each day. Not only is
27 Apr Customer Service, MeloTel Features How To Be The Absolute Best Phone Agent In The Business April 27, 2018 By user 0 comments MeloTel’s VoIP-based Commercial Phone Services have helped to revolutionize the ways in which call centres all throughout North America operate.
26 Apr Customer Service, MeloTel Features 3 Steps To Being The Best Phone Agent You Can Be April 26, 2018 By user 0 comments At MeloTel, we have many years of experience working with business owners who run call centres. We’re very well aware
06 Apr Industry News, MeloTel Features Just A Reminder – VoIP Rules! April 6, 2018 By user 0 comments As Canada’s Hosted Company, MeloTel proudly offers a wide variety of services that we feel makes us more than your
02 Mar Customer Service, MeloTel Features Using The Telephone To Provide The Best Customer Experiences Possible March 2, 2018 By user 0 comments No matter how advanced modern technology has become, there’s still no beating the good old telephone when it comes to
05 Feb Customer Service, MeloTel Features The Art Of Offering Feedback That Builds Your Brand’s Reputation February 5, 2018 By user 0 comments Good communication is the key to strong relationships. This is not only something that applies to romantic bonds (although it’s