23 Dec Customer Service, MeloTel News Wishing You A Very Merry Christmas! December 23, 2016 By user 0 comments At MeloTel, we don’t consider ourselves your normal, run-of-the-mill type of business. Perhaps, it’s because we know that the VoIP-based
12 Dec Customer Service, MeloTel Features Accessibility Is A Key To Customer Satisfaction December 12, 2016 By user 0 comments We’re not even at the midway point of December just yet. However, the MeloTel team certainly hopes that you’re already
18 Nov MeloTel Features, MeloTel News MeloTel’s Holiday Schedule Puts Customers First November 18, 2016 By user 0 comments It’s that time of year again! Are you as excited as we are? It’s hard to believe, but the holiday
11 Nov Industry News, MeloTel Features 5 Ways To Improve Performance At Your Call Centre November 11, 2016 By user 0 comments Call centres are often competitive atmospheres. Especially when the office spaces are large, call centre environments can be busy, noisy
07 Nov Customer Service, MeloTel Features The Importance Of Improving Customer Service For The Holidays November 7, 2016 By user 0 comments If there’s any time of year when customer service really needs to be stepped up, it’s this one. With the
07 Oct MeloTel Features, MeloTel News 4 Smart Ways To Go About Giving Employee Feedback October 7, 2016 By user 0 comments In our last blog, we revisited the topic of employee feedback and stressed to business owners and office managers the
05 Oct MeloTel Features, MeloTel News How Important Is It To Provide Regular Employee Feedback? October 5, 2016 By user 0 comments All employees need feedback, both of the negative and positive variety. Regularly offering the members of your staff a healthy
19 Sep Industry News, MeloTel Features The Importance Of Boosting Employee Morale September 19, 2016 By user 0 comments How important is it to maintain high levels of employee morale at your business? Well, perhaps, we should ask the
06 Sep Customer Service, MeloTel Features How Important Is Customer Service To Your Brand? September 6, 2016 By user 0 comments Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
15 Aug MeloTel Features, MeloTel News 3 Really Cool Things MeloTel Can Do For Your Business August 15, 2016 By user 0 comments Back when we were in grade school, most of us really put a lot of emphasis on how “cool” we