Over the past decade and a half, Melo Technology has been a huge proponent for VoIP phones. Short for Voice over Internet Protocol, VoIP allows you to make voice calls using a broadband internet connection instead of an analog phone line. This revolutionary change in the ways in which we call each other has proven to have huge benefits for businesses.
Using the internet instead of a traditional phone line means you’re saying goodbye to long distance charges. As well, VoIP phones come with a myriad of services that traditional phone lines simply can’t compete with. Nevertheless, there are still some myths floating around about the reliability of VoIP calls. It’s time to debunk them.
Myth #1: VoIP calls drop frequently.
Yes, VoIP phone calls rely on the internet for connectivity. However, advancements in technology have made it so that today’s networks are faster, stronger and more stable than ever before. That means that as long as you have a strong broadband connection, you will always enjoy clear and uninterrupted phone calls. Many businesses utilize backup connections in the event their main one fails. This further helps to minimize the risk of dropped calls.
Myth #2: VoIP call quality is poor.
Many people assume that the internet couldn’t possibly provide crystal clear calling compared to their traditional landlines. However, VoIP systems have been proven to surpass the audio quality of their older predecessors. In fact, VoIP often supports what is known as high definition voice calls. They offer clearer, crisper sounds than what we’re used to on old school phones.
It’s important to note that the quality of your call will mostly be determined by the strength of your internet connection. Having a strong bandwidth and a properly configured network will ensure your calls sound as if the person on the other end is in the same room!
Myth #3: VoIP fails during power outages.
We all know what it’s like to have the power go out. It calls for firing up some candles or pulling out the old flashlight. VoIP phones utilize routers and modems that require the internet and the internet requires electricity, right? But that doesn’t mean they won’t work without power. As mentioned, many businesses make use of backup power sources to keep their systems running in the event of a power outage.
In addition, VoIP technology allows you to use the device of your choice to make and take calls. That means that if the power goes out, calls will automatically redirect to your mobile devices. In other words, VoIP always keeps your business stays connected.
Myth #4: VoIP calls aren’t secure.
We’ll let John Iwuozor of Forbes handle this one. “Voice calls made using VoIP are more secure than those made using a traditional home phone service because they’re transmitted over the internet rather than being routed through the public switched telephone network (PSTN),” he writes, “This means less chance for eavesdropping or interception as well as lower latency times when making calls via Wi-Fi networks or mobile data plans.”
It’s time to switch to a more reliable phone system. Get in touch with Melo Technology to learn all about our VoIP-based Commercial Phone Services today! Give us a call at 1-888-MELOTEL or fill out the form on our Contact page.
