We’re nearly a week into 2023. There is still plenty of time for you to get your New Year’s Resolutions off the ground. Surely, you’ve considered a number of changes you wish to make to your business in 2023. However, there are some things you may not have thought about just yet. No worries. The MeloTel team is here to help! Let’s discuss some changes you can make in order to make this year your best year yet.
Stop using landlines.
In 2023, it’s arguably inexcusable to use a landline telephone for business. VoIP telephony has enabled countless business owners to communicate with their clients, colleagues and co-workers in ways that were once unimagined. But let’s first start with cost. It’s so much cheaper to utilize cloud-hosed phone services like those offered by MeloTel. The first and perhaps most significant reason is that it does away with long distance charges.
With MeloTel’s Commercial Phone Services, you get unlimited calling to more than 22 countries. Remember that using cloud-hosted services means that you are using the internet to make and take calls. With landlines, you are plugged into the wall, using an archaic system that makes doing business abroad very pricey. In addition, our VoIP-based phone system provides you with a long list of calling features.
They include Call Waiting, Caller ID, Conference Calling, Call Transfer, Voicemail to your Email, Incoming Call Routing, Custom Hold Music, Out of Office Options and access to The MeloTel VoIP Panel.
Stop giving out your cell phone number for business.
We understand that you can’t always be available to your customers 24/7. But that doesn’t mean you have to give them that impression. With traditional phone systems, you can’t answer the phone when you’re not in the office. Cloud-hosted solutions, however, make it easy to take your office with you wherever you go!
Cloud Softphone is a FREE app that basically functions as your business extension. No matter where you may be, you can use the app to make and take calls using your business line. This allows you to stop giving out your cell phone number for business purposes. As well, it ensures that whenever your business line is called, you can answer it using your smartphone. The access you give your customers will work wonders in improving customer satisfaction.
Stop manually dialling numbers.
Do you own and/or operate a call centre business? If so, you’re hopefully not handing out paper-based forms that contain phone numbers for all of your leads. May we remind you that it is 2023? It’s time to update things at your call centre by using DaFeeder Telemarketing. Yes, it is an automatic dialler. DaFeeder enables your call centre reps to call your leads with the simple click of an on-screen button. However, it does so much more than that.
DaFeeder doesn’t just save time – it also saves information. It functions as an online filing cabinet, enabling your phone agents to take notes and record pertinent pieces of information. This data can be used on future calls so that your team is able to build better rapports with the leads they call. This helps to generate more conversions.
For more information about how MeloTel can help you with the changes you wish to make to your business in 2023, please don’t hesitate to call us at 1-888-MELOTEL or email support@melotel.com.
