“I’ve never been so angry with a company in my entire life,” admitted Eddie. He had just gotten off the phone with his telephone, cable and internet provider – a process that he insisted took two and a half hours of his life away! Eddie, you see, had contacted this big name...

Now, this is getting ridiculous! Over the past few weeks, MeloTel has received more calls and emails detailing bad news stories about the big name telephone companies than ever before. We’re not sure if these tales are coming at a more rapid pace due to some of our recent blogs,...

News flash! MeloTel is committed to providing all of its clients with the ultimate customer service experience. And as much as you may have heard (or read) us saying that before, we’re happy to introduce yet another way in which we will be maintaining that commitment. It’s all about security....