Industry News
26
Aug
Some More Satisfying Solutions
This week, the MeloTel blog has been focused on the concept of customer satisfaction. As we have mentioned in a number of previous blogs, we are happy to provide top-notch services and products to our great customers. But we know that they all don't mean much without having unbeatable customer...
24
Aug
Top 5 Ways To Keep Customers Satisfied
By now, it should come as no surprise that MeloTel thrives on making itself known as a company that provides incomparable customer service. They way we figure it, if we cannot please our customers each and every time they are in communication with us, it doesn't matter how fantastic our...
14
Aug
Network Status: All Systems Go!
It's nights/mornings like this that I'm glad we have our Twitter feed.
At around 5:45pm EST yesterday, our data center (along with a number of others throughout the country) experienced a major network outage. Although our servers were fully operational, tens of thousands of customers were without service.
During this time, users...
10
Aug
National Do Not Call Compliance Statement
As per the C.R.T.C. directives, it is mandatory to scrub data prior to providing any promotional call activity. Keeping in line with the directive, we once again strongly urge you to ensure that your client's and your own data is scrubbed prior to conducting any activity & no call is...
07
Aug
We Stand Behind Our Commitments
In appreciation for your business, and to demonstrate our confidence in the products and services we provide, your experience with MeloTel comes with something extra. In addition to the standard warranty on our products, we now offer the MeloTel 100% Satisfaction Guarantee. We want you to be completely satisfied with...
28
Jul
MeloTel Footprint Expansion
Good Afternoon:
The team of MeloTel is pleased to announce GROWTH within our footprint.
Effective immediately, we are now able to extend our porting ability from 26 Local Exchanges to 271 Local Exchanges and allow us to have a far greater customer reach in order to help our clients move their services...
25
Jul
Check Out The New MeloTel.com!
If you've been reading the MeloTel Blog over the past several months, then you know that we love to keep things fresh around here. In fact, one of our main goals is to always demonstrate to our clients and colleagues that we are steadily on top of our game. It's...
20
Jul
Customer Service Makes All The Difference
Over the past week or so, we've been talking a lot about all of the advantages that Voice over Internet Protocol can provide your business. From saving you a ton in phone bills to allowing you to make calls from anywhere in the world, VoIP is the telecommunications way of...
15
Jul
VoIP Is The Way To Go
In yesterday's blog, we revisited the concept of using Voice over Internet Protocol for your business needs and just how important the advent of this amazing technology is. The bottom line is that regular telephone connections just don't cut it anymore. VoIP can provide you with so many more benefits...
14
Jul
Why VoIP Is Right For You
It's always good to have options, right? Even if your favourite ice cream flavour is chocolate, you might want to try strawberry every now and then. And if you doubt it, imagine your local ice cream parlour sold chocolate and no other flavours. You might find yourself missing the fact...