Industry News
Avoid Common Customer Service Pitfalls
This past week, the MeloTel Blog has focused on the concept of customer appreciation. You might say that we feel that you can never do too much to thank your customers for their patronage. But then again, you might also be able to say that less is more. You wouldn't...
Thanksgiving Comes Early
This week, MeloTel is in the mood for giving. But, then again, we're always in the mood for giving as it brings us such great excitement to give our awesome clients our unique combination of high-quality VoIP telephone services, equipment and unbeatable customer service.
However, this week, MeloTel is all about...
Blogs Boast About Your Brand
In yesterday's blog, we started a new theme of blogs covering a concept that we believe, here at MeloTel, is an integral part of business growth in this day and age: blogging! We recently began our brand new “Bloggers For Hire” initiative and have been overwhelmingly elated with the great...
Blogging Is Basically The Best
Last week, the MeloTel Blog focused on the importance of satisfying customers. After all, what good is a business that only has unhappy customers? At MeloTel, we make it a top priority to make sure our customers are always happy. Of course, you've always got to come up with ways...
Some More Satisfying Solutions
This week, the MeloTel blog has been focused on the concept of customer satisfaction. As we have mentioned in a number of previous blogs, we are happy to provide top-notch services and products to our great customers. But we know that they all don't mean much without having unbeatable customer...
Top 5 Ways To Keep Customers Satisfied
By now, it should come as no surprise that MeloTel thrives on making itself known as a company that provides incomparable customer service. They way we figure it, if we cannot please our customers each and every time they are in communication with us, it doesn't matter how fantastic our...
Network Status: All Systems Go!
It's nights/mornings like this that I'm glad we have our Twitter feed.
At around 5:45pm EST yesterday, our data center (along with a number of others throughout the country) experienced a major network outage. Although our servers were fully operational, tens of thousands of customers were without service.
During this time, users...
National Do Not Call Compliance Statement
As per the C.R.T.C. directives, it is mandatory to scrub data prior to providing any promotional call activity. Keeping in line with the directive, we once again strongly urge you to ensure that your client's and your own data is scrubbed prior to conducting any activity & no call is...
We Stand Behind Our Commitments
In appreciation for your business, and to demonstrate our confidence in the products and services we provide, your experience with MeloTel comes with something extra. In addition to the standard warranty on our products, we now offer the MeloTel 100% Satisfaction Guarantee. We want you to be completely satisfied with...
MeloTel Footprint Expansion
Good Afternoon:
The team of MeloTel is pleased to announce GROWTH within our footprint.
Effective immediately, we are now able to extend our porting ability from 26 Local Exchanges to 271 Local Exchanges and allow us to have a far greater customer reach in order to help our clients move their services...