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Industry News

HomeArchive by Category "Industry News" (Page 28)
24 Aug
Customer Service, Industry News, MeloTel Features

How ChatBots Are Revolutionizing Customer Service

  • August 24, 2020
  • By author-avatar user
  • 0 comments
You may have noticed a new trend in online customer service lately. Have you recently visited any company websites just to be greeted by little messages offering you assistance? Believe it or not, more often than not, that message isn’t generated by an actual person. It’s a ChatBot! And we’re...

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21 Aug
Industry News, MeloTel Features, MeloTel News

Taking Your Business To The Next Level With Text Messaging

  • August 21, 2020
  • By author-avatar user
  • 0 comments
How often do you send text messages? We’re guessing that you do so regularly enough that you couldn’t possibly count how many texts you send in a day. We all send text messages. We all receive text messages. So doesn’t it stand to reason that texting makes for a great...

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20 Aug
Industry News, MeloTel Features, MeloTel News

You’re More Likely To Have Your Call Answered If It’s “Local”

  • August 20, 2020
  • By author-avatar user
  • 0 comments
First things first. We’d just like to point out that our hometown Toronto Raptors are looking pretty good as we begin the NBA Playoffs! Our beloved defending champions seem to be in the midst of sweeping the Brooklyn Nets in the first round. Please excuse us if we’re getting a...

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19 Aug
Industry News, MeloTel Features, MeloTel News

Updating Your Website To Boost Back To School Sales

  • August 19, 2020
  • By author-avatar user
  • 0 comments
It’s hard to believe that back to school season is already upon us. In just a couple of weeks, students all over Canada will be returning back to their classrooms. Or will they? With the coronavirus pandemic still a major problem, many parents are opting for their children to learn...

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18 Aug
Industry News, MeloTel Features, MeloTel News

Letting You In On A Few Not-So-Secret Blogging Secrets

  • August 18, 2020
  • By author-avatar user
  • 0 comments
You might have noticed that we like blogging. If we’re being honest, the MeloTel team sees itself as having been ahead of the curve when it comes to the whole blogging thing. When our company was founded more than 11 years ago, we ensured that a blog section could be...

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12 Aug
Customer Service, Industry News, MeloTel Features

How Call Forwarding Can Practically Save Your Business

  • August 12, 2020
  • By author-avatar user
  • 0 comments
“She’s not available right now.” “I’m sorry. He isn’t in the office yet. Can I take a message?” “I apologize. I can’t locate him at the moment.” The above phrases may appear to be popular responses to requests to speak to a business owner. And, by “popular”, we only mean that they seem...

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11 Aug
Industry News, MeloTel Features, MeloTel News

What Factors Make VoIP A Clear Upgrade From Landlines?

  • August 11, 2020
  • By author-avatar user
  • 0 comments
Do you still use a VCR to watch movies? We’re guessing your answer is a clear “of course not” coupled with a chuckle or two. We’re also willing to wager a bet that you don’t even use a DVD or Blu-ray player anymore. With video on demand platforms like Netflix,...

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10 Aug
Industry News, MeloTel Features

Continuing To Stop The Spread Of COVID-19 In Your Workplace

  • August 10, 2020
  • By author-avatar user
  • 0 comments
On behalf of the entire MeloTel team, we hope you are all in great health and continuing to be safe. The coronavirus pandemic has certainly changed all of our lives. Now, that August is well underway, we can all say we’ve had several months of experience learning how to deal...

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07 Aug
Customer Service, Industry News, MeloTel Features

How Feedback Is A Key To Your Company’s Success

  • August 7, 2020
  • By author-avatar user
  • 0 comments
No matter what type of business you run, feedback will always be a very important part of its success. Think about it. These days, people are only too happy to express how unhappy they are with the businesses they feel wronged by. Between Yelp and the myriad of social media...

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06 Aug
Industry News, MeloTel Features, MeloTel News

Why It’s Time To Add A ChatBot To Your Website

  • August 6, 2020
  • By author-avatar user
  • 0 comments
Have you ever spoken with a ChatBot? Chances are that you have without even knowing it! Did you know about 85 percent of the online conversations you have on company websites aren’t with real humans? ChatBots are used by businesses of all types. It might just be time for your...

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