Industry News
31
Jan
How Your Over-The-Phone Customer Service Can Brighten Someone’s Day
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By
Dan Faraldo
When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great customer service experiences aren’t just about solving problems. They’re about how the interactions make them feel. Excellent over-the-phone customer service has the unique power to turn someone’s stressful day around....
28
Jan
The Power Of SMS Marketing To Drive Business Among Younger Consumers
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By
How many text messages do you send out each day? It’s probably hard for you to quantify, right? Most of us send so many texts on such a regular basis, we don’t even think about it. This is especially true for young folks. It’s not a stretch to say that...
25
Jan
Melo Technology Calls for Constructive Solutions to Trade Disputes
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By
user
At Melo Technology, we are deeply committed to supporting Canadian businesses through innovative technology solutions, even in times of uncertainty. As a proudly Canadian company, we understand the significant role trade plays in the prosperity of Ontario’s economy, particularly in maintaining strong and mutually beneficial relationships with our closest trading...
24
Jan
The Art Of Designing A Website That Helps Your Business To Sell
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By
In 2025, your business cannot afford to be without an online presence. However, simply being online isn’t enough. Your company website should be strategically designed to drive sales and support your business goals. Whether you're a small local shop in Toronto or a growing enterprise serving customers across North America,...
22
Jan
Why High-Quality Images Are So Important In Social Media Posts
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By
Once upon a time, you could log on to Twitter and type out a message. You just had to make sure that your message was no longer than 140 characters. Circa nearly 20 years ago, these types of unique thoughts were considered fairly interesting social media posts. Also known as...
14
Jan
Which Businesses Most Benefit From Aerial Drone Photography?
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By
There’s nothing quite like a “bird’s eye view”, is there? The only problem is that the vast majority of us spend our days on solid ground. This makes it tough to see the world from the sky. Aerial Drone Photography has changed all that! It offers stunning visuals and unique...
10
Jan
How Being Accessible To Your Customers Can Make Or Break Your Business
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By
In the year 2025, there is no escape. Nor should there be! We’re talking about being a business owner and enabling your customers to find you when they need you. Now, we’re not saying you should be readily available and on-call 24/7. However, during business hours, there is almost no...
08
Jan
How Overlooking VoIP Technology Minimizes Business Growth
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By
Once upon a time, using a rotary phone was the norm. But we got to a point in our history when it was no longer considered advanced technology. We phased out such phones and introduced the touchtone variety. But guess what? In 2025, the very concept of using landline phones...
16
Dec
Why Excellent Customer Service Over The Phone Is A Holiday Season Must
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By
The holiday season is a critical time for businesses across all industries. As customer demand spikes and sales opportunities soar, companies must step up to meet rising expectations. While holiday promotions, festive branding and convenient shopping options matter, there’s one element that can make or break your holiday success. That...
28
Nov
How A 3D Virtual Tour Can Bolster Your Event Promotions
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By
'Tis the season to be merry - and to throw a party! Although events are thrown all throughout the year, the holiday season is one when it’s important for event promotion to evolve. Especially as we creep closer to 2025, event promoters should leverage cutting-edge technology to stand out.
One of...