Customer Service
10
May
How Can You Reach Thousands Of Customers In One Message?
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By
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Remember “the good old days” when you could freely speak to your customers in person? It seems like so long ago, doesn’t it? These days, our pandemic-burdened world is forcing us all to communicate in ways that allow for social distancing. Read: online. As a result, we don’t get the...
03
May
How To Provide Call Centre Feedback To Your Remote Phone Agents
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Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...
29
Apr
Why It’s So Important For Your Customers To Easily Reach You
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No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...
26
Apr
Are You Missing A Piece Of The Puzzle To Complete Your Company?
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A puzzle is not complete if a piece is missing. The same goes for the creation of your business. The last and most important piece, when building your company, is choosing the best phone company. So what constitutes “best” in this day and age? The way we see it, the...
22
Apr
Isn’t It Time You Added A Blog To Your Company Website?
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By today’s standards, a blog is a practical must for any company website. Content marketing is all the rage. With the internet constantly being to the go-to source for any and all advertising, it’s necessary to ensure you are giving web users reasons to visit your site. With a regularly...
15
Apr
4 Signs It’s Time To Switch Your Telecom Provider
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By now, it’s no secret that VoIP phone systems are giving landline telephones a run for their money. The former provides a myriad of incredible features in cloud-hosted packages while the latter is becoming an archaic technology. VoIP phones utilize the internet while landlines...well, they’re still plugged into the wall....
29
Mar
Creating Effective SMS Marketing Campaigns With MeloText
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For the past couple of years, MeloTel has proudly offered MeloText as a way for small businesses to take things to the next level. As we’ve regularly championed, MeloText is an innovative Text Message & SMS/MMS Marketing Software Platform. It allows business owners to better engage with their clients through...
22
Mar
How MeloTel Gives You MORE Than What You Bargained For!
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We have a special message for our dear customers. The MeloTel team wants to make sure you are getting the best from us. So, we thought it important to let you know that when you sign up for our cloud-hosted Commercial Phone Services, you get a whole lot more than...
18
Mar
You’d Be Surprised What You Can Get For $30!
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In 2021, it doesn’t seem like 30 bucks can buy you a whole lot, can it? Surely, you don’t have to be reminded that inflation has caused the soaring of prices for just about everything we need in our daily lives. Business owners are undoubtedly feeling the brunt of rising...
15
Mar
MeloTel Is Hiring! Customer Support Specialist Wanted!
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MeloTel is happy to announce the availability of a brand new career opportunity! Could this be the job you’ve been looking for? Well, allow us to ask you a few questions. Do you consider yourself a computer whiz? Do you have a great capacity for solving problems? Are you a...