Oops! Mistakes Can Happen

Even though we strive for perfection, clearly it is impossible to achieve that all the time. During the holiday weekend, we made some major upgrades to our support system which caused a massive email blast to be sent to all those who have ever sent a support/sales request to support@melotel.com...

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MeloTel Scores An A!

Well, the end of June is here. So you know what that means. School is out and it's final report card time! And this year, MeloTel has received three B's and an A. Well, not really. We've actually received an A from BBB! Also known as the Better Business Bureau,...

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Re-Defining Innovation: A Recap

On Wikipedia, "innovation" is described as “the creation of better or more effective products, processes, services, technologies, or ideas that are readily available to markets, governments, and society.” Quite honestly, we'd have to say that such a definition is pretty much spot on. However, we'd like to add a little bit...

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Solve Problems To Solidify Progress

At MeloTel, we believe in solving problems. We feel that providing solutions is the ultimate way to win over customers for the long haul. This is why we listen. When our clients expressed concerns over high home phone bills, we began work on implementing our new Residential Telephone Services. When our...

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Our Customers Come First

At MeloTel, we strive to provide the utmost in quality products and services. It's not uncommon for our blogs to include information about what we offer, while highlighting our commitment to high quality customer service. Why is this so important to us? Because we know that it is so important...

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