We can’t lie. Last week was a pretty frustrating one for us, here at MeloTel. Hey, no one ever said that running a business wouldn’t come without its hardships. But what is most frustrating for us is when we have system issues that are beyond our control and, in turn,...

The short description: The server backups took longer than expected and as the web traffic started to grow the server got overloaded and crashed. TIMELINE for Thursday, August 2nd, 2012, 10:15-19:20 10:15 The first internal monitoring alert arrived 10:17 First customer e-mail arrived 10:18 First attempt to log in to the server 10:18 Acknowledged the...