01 Feb MeloTel Features, MeloTel News 5 Smart Techniques For Placing Callers On Hold February 1, 2016 By user 0 comments Providing excellent customer service should be on the top of every business owner’s daily to-do lists. Coming up with a
20 Oct MeloTel Features 5 Tips To Placing Callers On Hold October 20, 2014 By user Good communication is everything. And when you conduct business on the phone, this is especially true. When you are not
28 May Customer Service, Industry News, MeloTel Features 4 Ingredients To The Perfect Hold Time May 28, 2019 By user 0 comments No one likes being put on hold. However, it’s an inevitable part of being on the phone. Especially when a
07 Dec Customer Service, Industry News, MeloTel Features A Reminder Of How To Properly Put Callers On Ho-Ho-Hold December 7, 2018 By user 0 comments As we’ve been discussing on our blog all week long, the need for unbeatable customer service is at an all-time
18 May Customer Service, Industry News, MeloTel Features What Are The Right And Wrong Ways To Place Callers On Hold? May 18, 2018 By user 0 comments No business owner is immune to having to represent his/her company over the phone. Whether it’s for booking appointments, making
14 Mar Customer Service, MeloTel Features Making Or Breaking The Customer Experience Through Hold Time March 14, 2018 By user 0 comments We’ve devoted numerous blogs to the concept of hold time. And, in case, you’re wondering why, please know that hold
28 Nov Customer Service, MeloTel Features Discerning Between The Right And Wrong Ways To Place Someone On Hold November 28, 2017 By user 0 comments This wouldn’t be the first time we’ve blogged about hold time. And it’s not likely to be the last. Putting
19 Nov MeloTel Features 5 Ways To Use Hold Time To Your Advantage November 19, 2014 By user The holiday season is a busy one. Talk about an understatement, right? Chances are you’re already feeling the added pressure
31 May Customer Service, Industry News, MeloTel Features How To Provide Top-Of-The-Line Over-The-Phone Customer Experiences May 31, 2018 By user 0 comments At MeloTel, we specialize in providing North American business owners with all of their telecom needs. We’re happy to report
25 Sep Industry News, MeloTel Features 5 Phone Etiquette Rules All Business Professionals Should Practice September 25, 2017 By user 0 comments No matter the industry you’re in, it is likely that a good portion of your business is conducted over the