23 May Customer Service, MeloTel Features 3 Simple Steps To Being An Over-The-Phone Customer Service Master May 23, 2017 By user 0 comments Speaking over the phone is easy, right? After all, the vast majority of us do it every day. There’s nothing
07 Aug Customer Service, Industry News, MeloTel Features How Feedback Is A Key To Your Company’s Success August 7, 2020 By user 0 comments No matter what type of business you run, feedback will always be a very important part of its success. Think
24 Apr Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up On You April 24, 2019 By user 0 comments If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
29 Nov Customer Service, Industry News 3 Ways To Step Up Your Holiday Customer Service Game November 29, 2018 By user 0 comments Make no mistake about it. During the always-busy holiday shopping season, consumers put a lot of stock in their customer
25 Jan Customer Service, MeloTel Features Telephone Etiquette Tips That Help To Secure Loyal Customers January 25, 2018 By user 0 comments At MeloTel, we pride ourselves on our ability to change the way North American companies do business. With the help