05 Apr Customer Service, MeloTel Features, MeloTel News 3 Phrases That All Customer Service Phone Agents Should Use April 4, 2024 By Dan Faraldo Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days
26 Mar Customer Service, Industry News, MeloTel Features 5 Must-Do’s For Every Customer Service Phone Agent March 25, 2024 By Dan Faraldo Before becoming members of the Melo Technology team, many of us previously worked in jobs that involved over-the-phone customer service.
20 Dec Customer Service, MeloTel Features, MeloTel News Using Your Over The Phone Customer Service To Dial Up Success December 20, 2023 By Dan Faraldo Providing customer service over the phone requires a little pizzazz. After all, you don’t have the luxury of facial expressions
26 Sep Customer Service, Industry News, MeloTel Features How Being A Great Listener Can Translate Into Business Success September 26, 2023 By user Successful businesses have customers that offer them long-term support. But how is such loyalty gained? It’s all about meeting the
12 Sep Customer Service, MeloTel News Do You Possess The Essential Traits Of A Top-Notch B2B Sales Representative? September 12, 2023 By user Not every customer is a consumer alone. Of course, many customers are business owners too. Enter the world of business-to-business
29 Jun Customer Service, MeloTel Features, MeloTel News Becoming A Master Of Excellent Customer Service Over The Phone June 29, 2023 By user Did you know that a smile can be heard? If you’re smiling while on the phone, it can help your
23 May Customer Service, MeloTel Features Phone Phenomena: Mastering The Art Of Customer Service Over The Phone May 23, 2023 By user When it comes to customer service, phone interactions play crucial roles in building strong relationships and leaving lasting impressions. Phone
05 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 1 September 5, 2019 By user 0 comments At MeloTel, we’re extremely proud of our past ten years of success. In that time, we’ve grown from being a
13 May Customer Service, Industry News, MeloTel Features 3 More Signs You Are A Top-Notch Customer Service Provider May 13, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of providing excellent customer service. We pointed out, however, that being
26 Apr Customer Service, MeloTel Features 3 Steps To Being The Best Phone Agent You Can Be April 26, 2018 By user 0 comments At MeloTel, we have many years of experience working with business owners who run call centres. We’re very well aware