5 Benefits To Blogging About The Holidays

This holiday season, you’ll have ample opportunities to strengthen your customer relationships. Chances are, you’ll be receiving more visits to your place of business than usual. With the holiday shopping season comes more instances when you’ll be servicing customers that you could make impressions on that will help for even...

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5 Options For Your Out Of Office Messages

With the holidays fast approaching, most business owners throughout Canada will be busier than ever with all those extra shoppers. And then there are those types of businesses that don’t necessarily see the spike in sales that come along with the holiday shopping season. Owners of such businesses tend to...

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Introducing MeloTel Voice Broadcasting!

Happy Halloween everyone! No matter how you decide to celebrate tonight’s haunted festivities, everyone, here at MeloTel, wishes you a fun and safe (yet scary) experience! And what would Halloween be without treats? And what would MeloTel be without offering those treats up? We’re very excited and happy to announce...

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5 Guidelines For Handling Irate Callers

Over the past week, our blogs have been focused on the type of phone etiquette necessary to make sure customers get the best service possible. Not only do your customers need to depend on you to provide concise and accurate information, but they expect to be treated with high degrees...

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