Numerous businesses throughout Canada require the use of a telephone to conduct their day-to-day operations. Now, that may seem like a ridiculously silly sentence considering that all businesses need to use phones, don’t they? Well, of course. But some businesses function primarily by employing call centre workers to reach out...

You know what they say about first impressions, right? You can’t make them a second time. Therefore, it’s important to portray yourself in as favourable a light as possible when conveying the message of your brand. And what exactly is that message? And how can you ensure that it’s communicated...

No matter what type of relationship you’re in, one fact will always remain constant. Communication is key. Without out maintaining strong, open lines of communication, a relationship can easily crumble. As a business owner, there should be no doubt in your mind that the most important relationships you can have...

Most of us shower on a daily basis. No matter what your personal hygiene habits may be, we should all be able to agree that staying fresh is important, right? Well, if we’re going to put a little effort into our daily appearances and cleanliness, it stands to reason that...