Tag Archives: teamwork
02
Feb
Feedback Plays A Crucial Role In Your Call Centre’s Success
-
By
user
Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the brunt of customer frustration and dissatisfaction. For this reason, it is important for call centre managers to provide regular and helpful feedback to their phone agents. Doing so helps them...
07
Dec
Using The World Cup To Inspire Teamwork In Your Office
-
By
The 2022 FIFA World Cup has taken over the planet by storm since November 20th. The every-four-year football (soccer, to us North Americans) tournament started with 32 international teams including Canada. Our nation hasn’t participated in the World Cup since 1986. Although our team got off to an impressive start...
06
Jun
The Importance Of Building A Team That Shares Your Vision
-
By
It’s simple. Great people make a great company. Take the time to interview people thoroughly to ensure that they fit your culture and share your values. It can be hard to let go, but it’s important to learn how to delegate tasks. Don’t expect people to be your clones. Be...