Tag Archives: productivity
20
Mar
A Continued Look At How Remote Work Can Revitalize Your Business
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By
Dan Faraldo
The day has finally arrived! As of today, we can officially say so long to winter. Spring is here! In our last blog, we highlighted the fact that the spring season is a wonderful one for remote workers. It enables them to make full use of the flexibility they enjoy.
Do...
23
Aug
How Remote Work Is A Plus For The Small Business Owner
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By
Remote work is a lot more common these days than it was five years ago. Sure, prior to the pandemic, many business professionals worked remotely. However, the health crisis created a new world where the majority of work took place outside of traditional offices. In today’s post-pandemic world, remote work...
17
Jul
Exploring The Perks Of Remote Work During The Summertime
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By
The warm and sunny summertime is a glorious time of year for most Canadians. To many, the season is synonymous with vacation time. For busy business owners, however, it’s hard to take days off no matter how nice the weather is. That’s where the beauty of remote work can work...
13
Feb
Being Accessible While On The Go Is A Recipe For Business Success
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By
Once upon a time, the phrase “going to work” specifically referred to an act performed by someone who left the home to visit a facility where his/her job would be performed. As a result, “call me on my work number” was an utterance use to request a phone call during...
23
Jan
How The Wonders Of Working Remotely Can Boost Your Business
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By
If ever a person needed a reason to work remotely, it would be a simple look outside in the month of January. At least this is the case in the city of Toronto, where Melo Technology is headquartered. Over the past couple of days, snowfall has reminded us of just...
22
Jun
Why Working While On Vacation Can Be A Blast!
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By
user
The summer season officially got underway yesterday! For most people, summer is synonymous with vacations. However, for business owners, summer vacations aren’t always possible. Or are they? There are many compelling reasons why working while on vacation can actually enhance your experience. Let’s explore them!
You can maintain productivity and momentum.
For...
13
Apr
How VoIP Telephony Can Keep You Connected While On The Go This Spring
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By
The arrival of spring brings warmer weather, longer days and an abundance of outdoor activities. However, as a business owner, you can't afford to put your work on hold just because you're on the go. Fortunately, VoIP (Voice over Internet Protocol) telephony can help you stay connected to your clients...
14
Mar
How Regular Feedback Sessions Can Boost Call Centre Productivity
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By
In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer service and ensuring customer satisfaction. However, call centre agents face a myriad of challenges every day. They include everything from handling angry customers to navigating complex systems and procedures.
As a...
02
Feb
Feedback Plays A Crucial Role In Your Call Centre’s Success
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By
Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the brunt of customer frustration and dissatisfaction. For this reason, it is important for call centre managers to provide regular and helpful feedback to their phone agents. Doing so helps them...