Tag Archives: customer relationships
14
Mar
More Do’s And Don’ts Of Over-The-Phone Customer Service
-
By
Dan Faraldo
It’s no secret that the Melo Technology team is a big proponent for providing top-notch customer service. We have long heralded the need to put customers first. In our last blog, we went over some important do’s and don’ts of providing over-the-phone customer service. They included answering the phone promptly,...
12
Mar
The Do’s And Don’ts Of Over-The-Phone Customer Service
-
By
If you’ve heard it once, you’ve likely heard it a thousand times. So, let’s make this 1001, shall we? Providing excellent customer service is of paramount importance. Nothing is more important to the success of your business than the way it makes its customers feel. Especially for small and medium-sized...
13
Nov
Why You Need To Keep In Touch With Clients Even While On Vacation
-
By
Don’t look now, but we’re just about midway through November! Not only are we fully immersed in the holiday shopping rush, but we’re also comfortably in vacation season. Well, at least that’s the case for many working professionals who are looking to take well-deserved breaks. Trips away from the office...
26
Sep
3 Best Practices For Phone Agents To Handle Customer Complaints
-
By
One of the top signifiers that you are an excellent provider of customer service is that you’re able to quell angry customers. No matter your business or industry, you’re bound to encounter consumers who aren’t particularly pleased about something. Sometimes, it’s a faulty product. Other times, it’s a late shipment....
22
Feb
How Working With Melo Technology Provides Incredible Stress Relief
-
By
At Melo Technology, we recognize that we are customers too. Every day, we interact with various businesses for our personal and professional needs. As a result, we’re very aware of the differences between the quality of products, services and customer service offered by the various businesses we consider supporting. That’s...
11
Jan
How The Act Of Promoting Your Clients Is A Powerful Business Model
-
By
You may have noticed that the Melo Technology Blog has been populated with a number of Client Spotlight blogs as of late. We’re only too pleased to spread the good word about our many amazing clients. After all, where would we be without them? Our team continues to be incredibly...
31
Aug
How Conference Calls Are Great Ways To Bring Business To The Table
-
By
user
We live in a world where the digital realm has become the epicentre of professional interactions. Within that realm, conference calls have emerged as the unsung heroes of modern business communication. Whether you're coordinating with a remote team, reaching out to international clients or simply seeking an efficient way to...
11
Aug
Why It’s Important To Trust Your Gut
-
By
Did you know that the term “trust your gut” is more than just a euphemism? The phrase we often use to describe adhering to our natural instincts actually has a scientific explanation. On Healthline.com, Crystal Raypole explains that gut feelings are based on a direct connection between how you think...
15
Feb
What Is It Like To Be A MeloTel Customer?
-
By
Do you like being treated with respect? Are you the type of person who enjoys friendly conversations? Do you appreciate having your needs and concerns addressed immediately? Are you of the mind that your satisfaction, as a customer, is paramount? We can’t imagine anyone would answer “no” to any of...
21
Oct
Communicating Your Care For Your Customers Goes A Long Way
-
By
At MeloTel, we are real people who care about our customers. We show it every day in every interaction. Our team members are friendly, knowledgeable and truly want to help. With MeloTel, you will not only have the best service and technology, you will have the best group of humans...