Tag Archives: Commercial Phone Services
08
Jun
Harnessing The Undeniable Power Of Freebies To Boost Your Business
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By
user
Is there any word in the English language that captures the attention of consumers better than “free”? Let’s be honest, we're all naturally drawn to freebies. Savvy business owners have recognized the power of this strategy for decades. Offering customers freebies can be a game-changer when it comes to building...
23
May
Phone Phenomena: Mastering The Art Of Customer Service Over The Phone
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When it comes to customer service, phone interactions play crucial roles in building strong relationships and leaving lasting impressions. Phone agents are the voice of your company. They represent your brand and provide assistance to customers exclusively over the phone. To help your phone agents excel in their roles, it’s...
09
May
Mastering The Art Of Excellent Customer Service Over The Phone
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All successful business owners are aware of an undeniable truth. You cannot run a reputable business without providing excellent customer service. Its importance simply cannot be overstated. Customers from all walks of life expect seamless experiences, whether they are shopping online or interacting with your business over the phone.
Phone calls,...
04
May
Why Small Business Owners Should Expand Their Brands Internationally
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Expanding your brand internationally may seem like a daunting task, especially for small business owners. However, it can be a great way to increase your customer base, diversify your revenue streams and take your business to the next level. University Canada West points out that global expansion is practically a...
25
Apr
How Small Businesses Can Ring In The Benefits By Using Toll-Free Numbers
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Small businesses often face unique challenges in a crowded marketplace. But one simple solution can make a big impact on your customer service: using toll-free numbers. These numbers, typically starting with 800, 888, 877, 866 or 855, allow customers to call your business without incurring long-distance charges.
What are some of...
20
Apr
The Need For Speed: The Benefits Of Quickly Responding To Messages From Customers
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All entrepreneurs know that their customers are the lifeblood of their businesses. This is what makes excellent customer service so integral. One key aspect of providing great customer service is responding to messages as quickly as possible. What are the benefits that come with speedy responses?
Increased customer satisfaction.
Customers want to...
13
Apr
How VoIP Telephony Can Keep You Connected While On The Go This Spring
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The arrival of spring brings warmer weather, longer days and an abundance of outdoor activities. However, as a business owner, you can't afford to put your work on hold just because you're on the go. Fortunately, VoIP (Voice over Internet Protocol) telephony can help you stay connected to your clients...
04
Apr
Why Business Owners Should Seek To Save Money On Their Telephone Services
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Business owners are always looking for ways to cut costs and improve their bottom lines. Does this sound like you? If so, you’ve likely considered how much you're spending on your telephone services. With so many cost-effective options available today, there's no reason why you should be overpaying for phone...
30
Mar
It’s Time To Say Goodbye To Long Distance Charges
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Remember the days when making long distance calls was a luxury? Recall when you had to carefully plan your conversations and keep track of every minute? It was all in the name of avoiding hefty phone bills. Well, there year is 2023 and those days are long gone! Thanks to...
09
Mar
Sweetening Your Customer Service With Custom Hold Music
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When customers call a business, they are often put on hold while they wait to be connected with a representative. This can be a frustrating experience for customers, especially if they are left listening to generic hold music or worse...silence. However, by using custom hold music, businesses can turn this...