Tag Archives: cloud-hosted solutions
09
Mar
Sweetening Your Customer Service With Custom Hold Music
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By
user
When customers call a business, they are often put on hold while they wait to be connected with a representative. This can be a frustrating experience for customers, especially if they are left listening to generic hold music or worse...silence. However, by using custom hold music, businesses can turn this...
07
Mar
Why Businesses Should Avoid The Hidden Costs Of Hidden Charges
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As a business owner, you want to make a profit and keep your operations running smoothly. But adding hidden charges to bills can do more harm than good. Hidden charges can damage your reputation, create unhappy customers and ultimately hurt your bottom line. It’s important to understand that your business...
23
Feb
Why Businesses Should Consider Offering Products and Services Worldwide
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We live in an increasingly interconnected world. Businesses have the opportunity to expand their reaches beyond their local markets and offer products and services to consumers across the globe. While this may seem like a daunting prospect, there are many compelling reasons why businesses should consider going global.
Increased revenue potential....
14
Feb
The Importance of Quickly Returning Business Messages
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Business owners aren’t strangers to the importance of communication. Whether it’s communicating with customers, employees or partners, timely and effective communication is critical to the success of any business. One aspect of communication that is often overlooked is the speed at which business messages are returned.
Returning messages quickly is not...
07
Feb
How Landline Telephone Services Are Starting To Show Their Age
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Landline telephone services have been a staple for businesses for many decades. However, with the rise of new technologies and the increasing popularity of internet-based communication solutions, these old services are starting to show their age. What are some of the biggest problems that businesses have using old landline telephone...
06
Jan
Changes To Make To Your Business In 2023
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We’re nearly a week into 2023. There is still plenty of time for you to get your New Year’s Resolutions off the ground. Surely, you’ve considered a number of changes you wish to make to your business in 2023. However, there are some things you may not have thought about...