Customer Service, Industry News, MeloTel Features, Social Media

Paying Attention To Your Competitors Is Good For Business

Always be aware of your competitors’ moves. While you don’t want to obsess over your competitors, you do always want to be aware of what they’re doing. That way, you can stay ahead of the game. Consider the different ways in which your competitors serve their customers. Do they do so in ways that get people talking? One of the best ways to lure customers away from other businesses is to give them memorable customer service experiences.

Do you call your customers by name?

One of the great benefits of being a smaller company is the ability it gives you to develop personal relationships with clients. At MeloTel, we know our customers. Don’t think that we don’t have several! It’s just that we take the time to get to know our clients on deeper levels than larger corporations do.

During our conversations, we are able to ask such questions as “How was your son’s basketball game?” This is because our interactions are more than just customer service offerings. They are get-to-know-you and learn-to-care-about-you interactions. In addition, of course, it’s good to have products and services that may outshine those of your competitors. But how, exactly, are you promoting them?

Do you have a strong social media following?

In 2022, social media make up the top ways in which people communicate with each other. As a result, platforms such as Facebook, Instagram and Twitter are among the most popular ways for companies to reach out to their target audiences. It’s important to note that using social media to promote your brand requires a lot more than just pumping out commercials. Never forget about the “social” part of social media.

Do you engage with your followers? Responding to comments on your posts is a key way to grow consumer engagement. Do you comment on other posts? Remember that each time you compose a comment, you create a direct link back to your profile. Interacting with others certainly requires some time and effort. Luckily, you do have help available to get your social media accounts buzzing!

Could you use MeloTel’s help to grow your reach on social media?

The MeloTel team is adept at creating videos and posts that are 100% customized for your business. Our posts have been proven to help business owners reach their target audiences with much greater success. Our Animated Media & Marketing Packages give you many new ways to improve your brand’s social media pages. By creating unique animated social media marketing images and videos for your company, our team will help you to capture the attention of your target audience like never before.

Included in our marketing packages are animated videos. They are offered in the 10-second, 30-second and 59-second variety. A 10 Second Animated Video provides your friends and followers with a concise glimpse of your brand. A 30 Second Animated Video gives your company traditional television commercial-length advertising. A 59 Second Animated Video delivers a more detailed description of your company’s latest products, newest services and/or upcoming events.

Contact us to learn all about how our Animated Media & Marketing Packages can help your brand to outshine its competition! Please don’t hesitate to call us at 1-888-MELOTEL or email