12 Apr Industry News, MeloTel Features Taking The Necessary Steps To Improve Your Call Centre April 12, 2018 By user 0 comments All call centre business owners and managers want their companies to run like well-oiled machines. However, there are a lot
29 Mar Client Spotlight, Customer Service Happy Easter From MeloTel! March 29, 2018 By user 0 comments We’d like to take this opportunity to wish each and every one of you a fantastic Easter long weekend! As
27 Mar Industry News, MeloTel Features Why Is It So Important To Provide Feedback To Your Call Centre Employees? March 27, 2018 By user 0 comments If the title of today’s blog seems like a silly question – good – that means you’re already on the
19 Mar Industry News, MeloTel Features What Does It Take To Be A Successful Travelling Businessperson? March 19, 2018 By user 0 comments Today is the last day of winter. At least, that’s what we’re told. Given the below zero temperatures expected this
16 Mar Customer Service, MeloTel Features Turning Your Call Centre Into A Top Customer Service Provider March 16, 2018 By user 0 comments A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their
12 Mar Customer Service, MeloTel News The Importance Of Involving Your Customers In The Process March 12, 2018 By user 0 comments Allow us to take this opportunity to thank you! At MeloTel, we greatly appreciate those who take the time to
07 Mar Industry News, MeloTel Features Why You Should Always Listen To Your Customers March 7, 2018 By user 0 comments They say that the customer is always right. That idiom is no out-of-date cliché. It’s the truth. It’s a truth,
26 Feb Client Spotlights, MeloTel News We’re Excited To Roll Out Our New Weekly Newsletter Concepts! February 26, 2018 By user 0 comments Last week, our blog delivered the news that MeloTel was in the midst of revamping its weekly newsletter. Our intention
23 Feb Industry News, MeloTel Features How To Avoid High Employee Turnover At Your Call Centre February 23, 2018 By user 0 comments If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the
16 Feb Industry News, MeloTel Features, Social Media How Do You Know When It’s Time To Update Your Website? February 16, 2018 By user 0 comments In our last blog, we championed the act of using social media to grow your customer relationships. In 2018, it’s