15 Nov Industry News, MeloTel Features Why Teamwork Is Vital Part Of Any Company’s Success November 15, 2019 By user 0 comments At MeloTel, we consider teamwork an absolute must. Every member of our team brings a very specific and unique talent
07 Nov Customer Service, Industry News, MeloTel Features Why Live Call Monitoring Is Such A Business Booster November 7, 2019 By user 0 comments Once upon a time, call centre managers were forced to wait until the calls of their phone agents were complete
01 Aug Customer Service, Industry News, MeloTel Features What Are The Best Ways To Politely Get Off The Phone? August 1, 2019 By user 0 comments Let us be perfectly clear. We LOVE talking to our customers. After all, the very foundation of MeloTel is the
11 Jul Customer Service, Industry News, MeloTel Features 3 Signs You’re Running An Awesome Call Centre July 11, 2019 By user 0 comments In many MeloTel blog entries of past, we’ve highlighted just how tough a job it is to be a phone
18 Jun Customer Service, Industry News, MeloTel Features Happy Phone Agents Make The Best Customer Service Providers June 18, 2019 By user 0 comments Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday? If
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
06 Mar Industry News, MeloTel Features, MeloTel News 3 Reasons Why VoIP Is The Way To Go March 6, 2019 By user 0 comments In our last blog, we implored you to make the switch to VoIP. If you’re a small or medium-sized business
02 Nov Customer Service, Industry News, MeloTel Features Continuing To Ensure You Provide Superior Holiday Customer Service November 2, 2018 By user 0 comments In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
12 Oct Industry News, MeloTel Features Bettering The Phone Agent Experience In Your Call Centre October 12, 2018 By user 0 comments Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in
24 Jul Customer Service, MeloTel Features, MeloTel News The Art Of Making Things Easier For Your Customers July 24, 2018 By user 0 comments Evidently, convenience is everything. When you consider the advances that have been made over the past decade or so, the