02 Nov Customer Service, Industry News, MeloTel Features Continuing To Ensure You Provide Superior Holiday Customer Service November 2, 2018 By user 0 comments In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
01 Nov Customer Service, Industry News, MeloTel Features How To Bolster Your Customer Service For The Holiday Rush November 1, 2018 By user 0 comments Welcome to the first of November! In the business world, today is unofficially regarded as the first day of the
23 Oct Client Spotlight Client Spotlight: Envirotek Solutions October 23, 2018 By user 0 comments If you own a business in the food industry, you’re well aware of how important all of your equipment is
12 Oct Industry News, MeloTel Features Bettering The Phone Agent Experience In Your Call Centre October 12, 2018 By user 0 comments Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in
09 Oct Industry News, MeloTel Features, MeloTel News New Polycom Phones Are On The Way! October 9, 2018 By user 0 comments At MeloTel, we take the act of making improvements pretty seriously. We’re constantly coming up with ways to better serve
04 Oct Industry News, MeloTel Features How To Make Your Call Centre A Better Place To Work October 4, 2018 By user 0 comments A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits
03 Oct Customer Service, Industry News, MeloTel Features 3 Ways To Improve The Performances Of Your Phone Agents October 3, 2018 By user 0 comments In order to manage a staff of high performing phone agents, it’s important for call centre managers to have strong
27 Sep Customer Service, Industry News, MeloTel Features 3 Reasons To Send Out Email Newsletters September 27, 2018 By user 0 comments At MeloTel, we see as ourselves as “practice what you preach” people. What we highly recommend, we do ourselves. This
21 Sep Industry News, MeloTel Features, MeloTel News What Does It Take To Have An Engaging Website? September 21, 2018 By user 0 comments In our last blog, we revisited the topic of updating your website’s content and pretty much insisted that it be
14 Sep Industry News, MeloTel Features, Social Media Using Social Media To Help Your Brand Build Relationships September 14, 2018 By user 0 comments In our last blog, we revisited the topic of social media and highlighted their ability to help companies build brand