10 Jan Customer Service, Industry News, MeloTel Features 3 More Ways To Make 2019 Your Best Year In Business January 10, 2019 By user 0 comments If you know the MeloTel team, then you know we thrive on making our customers very happy people. We pride
21 Dec Customer Service, MeloTel News Merry Christmas And Happy New Year From MeloTel! December 21, 2018 By user 0 comments Welcome to our last official blog of 2018! We’re looking forward to the holidays in hopes to recharge and reset
12 Oct Industry News, MeloTel Features Bettering The Phone Agent Experience In Your Call Centre October 12, 2018 By user 0 comments Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in
10 Aug Customer Service, Industry News, MeloTel Features Examining The Power Of The Words “Thank You” August 10, 2018 By user 0 comments Thank you – two little words that most of us probably utter several times a day. They may not seem
26 Jul Customer Service, MeloTel Features 3 Benefits Of Being Easy To Get In Touch With July 26, 2018 By user 0 comments In our last blog, we stressed the importance of providing expeditious customer service. In 2018, it’s what customers expect. When
12 Apr Industry News, MeloTel Features Taking The Necessary Steps To Improve Your Call Centre April 12, 2018 By user 0 comments All call centre business owners and managers want their companies to run like well-oiled machines. However, there are a lot
22 Mar Customer Service, MeloTel Features 3 Steps To Being A Great Call Returner March 22, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of returning phone calls. Your ability to master the art of
07 Dec Industry News, MeloTel Features The Extreme Importance Of Keeping Your Staff Motivated December 7, 2017 By user 0 comments Allow us, if you will, to remind you of our holiday hours. MeloTel will be operational between the hours of
29 Nov Customer Service, MeloTel Features Discerning Between The Right And Wrong Ways To Take Someone Off Hold November 29, 2017 By user 0 comments In our last blog, we revisited the topic of placing customers on hold and unveiled some of the appropriate steps
22 Sep MeloTel Features, MeloTel News How Important Is It To Provide Your Employees With Regular Feedback? September 22, 2017 By user 0 comments We have to admit that the question posed by the title of today’s blog has an incredibly simply answer: very.