01 Mar Customer Service, MeloTel Features 3 Telephone Customer Service Practices That Earn Brands Glowing Reputations March 1, 2018 By user 0 comments For small business owners all over North America, it is vitally important for them and their employees to master the
26 Jan Customer Service, MeloTel Features More Telephone Etiquette Tips To Help Separate Your Brand From Its Competitors January 26, 2018 By user 0 comments An objective of business owners everywhere is to have their businesses stand out from their competitors. In many cases, they
25 Jan Customer Service, MeloTel Features Telephone Etiquette Tips That Help To Secure Loyal Customers January 25, 2018 By user 0 comments At MeloTel, we pride ourselves on our ability to change the way North American companies do business. With the help
18 Jan Industry News, MeloTel Features Reminding You About The Advantages Of VoIP Over Landline Phones January 18, 2018 By user 0 comments As Canada’s Hosted Company, MeloTel proudly heralds the many benefits of VoIP-based telephone systems. Since our inception, we have been
10 Jan Industry News, MeloTel Features The Importance Of Regular Feedback Sessions With Your Phone Reps January 10, 2018 By user 0 comments In our last blog, we pointed out that one of the top ways to keep your call centre employees pumped
06 Dec MeloTel Features, MeloTel News 3 Reminders Of How To Offer Festive Customer Service Over The Phone December 6, 2017 By user 0 comments The busy holiday shopping season – which is the present time of year (“present”, see what we did there?) –
25 Sep Industry News, MeloTel Features 5 Phone Etiquette Rules All Business Professionals Should Practice September 25, 2017 By user 0 comments No matter the industry you’re in, it is likely that a good portion of your business is conducted over the
11 Aug Industry News, MeloTel Features 4 Ways To Develop A Sense Of Trust Over The Phone August 11, 2017 By user 0 comments The beginning of any new relationship is usually an exciting time. It can also be a bit nerve-racking. That’s because
21 Jul Industry News, MeloTel Features 4 Important-To-Remember Phone Etiquette Tips July 21, 2017 By user 0 comments Many of us take the act of speaking on the phone for granted. That is to say that we tend
23 Jun Industry News, MeloTel Features 4 Phone Etiquette Practices That Showcase Excellent Customer Service June 23, 2017 By user 0 comments When you’re speaking with someone on the phone, you don’t have the advantage of eye contact, hand gestures and facial