13 May Customer Service, Industry News, MeloTel Features 3 More Signs You Are A Top-Notch Customer Service Provider May 13, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of providing excellent customer service. We pointed out, however, that being
24 Apr Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up On You April 24, 2019 By user 0 comments If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
14 Feb Customer Service, Industry News, MeloTel Features 2 Important Ways To Grow Loving Customer Relationships February 14, 2019 By user 0 comments On behalf of the entire MeloTel team, we’d like to wish you all a very Happy Valentine’s Day! Whether you’re
11 Jan Customer Service, Industry News, MeloTel Features How To Step Up Your Customer Service In 2019 January 11, 2019 By user 0 comments With each passing day, competition in the business world seems to get fiercer. When you consider how quickly technology advances,
15 Nov Customer Service, Industry News, MeloTel Features How To Make Customers Switch From Your Competitors To Your Company November 15, 2018 By user 0 comments At Melotel, we have many clients who have made switches from well-known, larger corporations to our smaller, customer-first organization. One
10 Oct Just For Fun, MeloTel Features, MeloTel News, Social Media Enter The “Best Clean Joke Contest”! October 10, 2018 By user 0 comments It’s no secret that the MeloTel team has been having a blast with its Facebook-run contests over the past few
03 Oct Customer Service, Industry News, MeloTel Features 3 Ways To Improve The Performances Of Your Phone Agents October 3, 2018 By user 0 comments In order to manage a staff of high performing phone agents, it’s important for call centre managers to have strong
04 Sep Industry News, MeloTel Features Reminding You Why It’s Wise To Make The Switch To VoIP September 4, 2018 By user 0 comments Welcome to September everyone! On behalf of the entire MeloTel team, we hope you had an amazing Labour Day long
16 Aug Customer Service, Industry News, MeloTel Features 4 More Tips For Giving Constructive Feedback To Your Call Centre Reps August 16, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
24 Jul Customer Service, MeloTel Features, MeloTel News The Art Of Making Things Easier For Your Customers July 24, 2018 By user 0 comments Evidently, convenience is everything. When you consider the advances that have been made over the past decade or so, the