14 Feb Customer Service, MeloTel Features 4 Ways To Show Your Customers How Much You Love Them February 14, 2018 By user 0 comments Happy Valentine’s Day everyone! For those of you thinking that today is all about acknowledging romantic relationships, guess again. For
07 Dec Industry News, MeloTel Features The Extreme Importance Of Keeping Your Staff Motivated December 7, 2017 By user 0 comments Allow us, if you will, to remind you of our holiday hours. MeloTel will be operational between the hours of
29 Nov Customer Service, MeloTel Features Discerning Between The Right And Wrong Ways To Take Someone Off Hold November 29, 2017 By user 0 comments In our last blog, we revisited the topic of placing customers on hold and unveiled some of the appropriate steps
22 Sep MeloTel Features, MeloTel News How Important Is It To Provide Your Employees With Regular Feedback? September 22, 2017 By user 0 comments We have to admit that the question posed by the title of today’s blog has an incredibly simply answer: very.
21 Jul Industry News, MeloTel Features 4 Important-To-Remember Phone Etiquette Tips July 21, 2017 By user 0 comments Many of us take the act of speaking on the phone for granted. That is to say that we tend
27 Feb Customer Service, MeloTel Features Accessibility Is The Key To Strengthening Customer Relationships February 27, 2017 By user 0 comments Customers place a lot of value on the relationships they have with the companies they do business with. It may
13 Jan Industry News, MeloTel Features How Important Is It For You To Stay In Touch With Your Customers? January 13, 2017 By user 0 comments Here’s the simplest way for us to answer the question posed by the title of today’s blog: very! In 2017,
30 Dec Client Spotlight, Customer Service Wishing You A Very Happy New Year! December 30, 2016 By user 0 comments Welcome to our very last blog of 2016! The entire MeloTel team would like to take this opportunity to wish
11 Nov Industry News, MeloTel Features 5 Ways To Improve Performance At Your Call Centre November 11, 2016 By user 0 comments Call centres are often competitive atmospheres. Especially when the office spaces are large, call centre environments can be busy, noisy
09 Nov Customer Service 5 Reasons Why Nothing Beats Getting Referrals November 9, 2016 By user 0 comments There isn’t a business owner alive who doesn’t get overjoyed when he/she meets a referral. Having someone recommend your business