28 Apr Industry News, MeloTel Features The Importance Of Composing Readable Website Copy April 28, 2017 By user 0 comments Your company website is an integral part of your brand’s image. Especially in today’s tech-savvy, internet-obsessed world, it plays a
13 Apr Industry News, MeloTel Features How Can Playoff Season Boost Production At Your Call Centre? April 13, 2017 By user 0 comments It’s a very exciting time in the City of Toronto – for sports fans, anyway. With the beginning of the
07 Apr Customer Service, Industry News, MeloTel Features 4 Steps To Impressing A First-Time Customer Over The Phone April 7, 2017 By user 0 comments As we reported in our blog, earlier this week, the MeloTel team had a fantastic time at last week’s Better
31 Mar Industry News, MeloTel Features, Social Media Why You Should Post Every Blog Link To Your Social Media Pages March 31, 2017 By user 0 comments What is social media all about really? Consider the words “social media”. They refer to modes of communication where people
01 Mar Client Spotlight, MeloTel News Taking Time To Appreciate Your Appreciation! March 1, 2017 By user 0 comments Last week, we humbly asked MeloTel customers to spend a few seconds writing Google reviews about our company. We created
15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Making Your Phone Agents Smile February 15, 2017 By user 0 comments Smiling. It’s a pretty simply concept. We’re all used to it. It’s nothing special, right? Well, just ask any photographer
23 Jan Industry News, MeloTel Features How Does Providing Feedback Improve Your Call Centre? January 23, 2017 By user 0 comments As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling
18 Jan Industry News, MeloTel Features 5 Things You Can Do To Prevent Spam January 18, 2017 By user 0 comments Spam is annoying. But it’s also inevitable. As long as you have an email address, you’re bound to be inundated
11 Jan Industry News, MeloTel Features 4 Important Rules Of Telephone Etiquette January 11, 2017 By user 0 comments Is there such a thing as a business without a telephone number? It doesn’t matter how advanced our technology gets,
21 Oct Customer Service, MeloTel Features 4 Polite Ways To Close Your Calls October 21, 2016 By user 0 comments Time is money. Time is of the essence. There’s no time to waste! Take your pick. Each of these idioms