28 Nov Customer Service, MeloTel Features Discerning Between The Right And Wrong Ways To Place Someone On Hold November 28, 2017 By user 0 comments This wouldn’t be the first time we’ve blogged about hold time. And it’s not likely to be the last. Putting
17 Oct Industry News, MeloTel Features Is Putting People On Hold Really All That Big A Deal? October 17, 2017 By user 0 comments Companies do it every day. No matter what business you call, you’re bound to be put on hold at some
10 Apr Industry News, MeloTel Features 5 Important Steps To Properly Placing Customers On Hold April 10, 2017 By user This wouldn’t be our first blog on the concept of placing customers on hold. And the reason we’re returning to
27 Jan Industry News, MeloTel Features The Significance Of Executing Customer-Pleasing Hold Times January 27, 2017 By user 0 comments No one likes being placed on hold. You can practically hear a person’s eyes rolling when he/she is asked to
25 Nov MeloTel Features, MeloTel News How Can Holiday Music Help Your Business? November 25, 2016 By user 0 comments The title of today’s blog may pose what appears to a strange question. But it’s not as strange as you
29 Jul MeloTel Features, MeloTel News The Importance Of Practicing Excellent Hold Time Etiquette July 29, 2016 By user 0 comments Most often, the impression that one has of a business is determined by his/her interactions with its customer service department.
01 Feb MeloTel Features, MeloTel News 5 Smart Techniques For Placing Callers On Hold February 1, 2016 By user 0 comments Providing excellent customer service should be on the top of every business owner’s daily to-do lists. Coming up with a
18 Feb MeloTel Features 4 Reasons On-Hold Messages Are So Important February 18, 2015 By user We talk a lot about the importance of good communication, here at MeloTel. A key ingredient to any successful relationship,
19 Nov MeloTel Features 5 Ways To Use Hold Time To Your Advantage November 19, 2014 By user The holiday season is a busy one. Talk about an understatement, right? Chances are you’re already feeling the added pressure
20 Oct MeloTel Features 5 Tips To Placing Callers On Hold October 20, 2014 By user Good communication is everything. And when you conduct business on the phone, this is especially true. When you are not