12 Oct Customer Service, MeloTel Features, MeloTel News It’s Time To Evolve With MeloTel’s Commercial Phone Services! October 12, 2021 By user Are you still using a landline? In some circles, the practice is as archaic as using a rotary phone. Just
20 Nov Customer Service, Industry News, MeloTel Features What Makes Custom Hold Music Such A Beneficial Feature? November 20, 2019 By user 0 comments In our last blog, we highlighted several benefits of the Voicemail to your Email feature. It’s one of the many
01 Oct Industry News, MeloTel Features It’s Time To Give Your Company Website A Fall-Themed Spruce Up October 1, 2019 By user 0 comments Welcome to October! If it wasn’t painfully obvious before, it certainly must be now – the summer is well behind
10 Sep Customer Service, Industry News, MeloTel Features How Can Putting Callers On Hold Improve Customer Satisfaction? September 10, 2019 By user 0 comments The following are two phrases that communicate the exact same message in totally different ways. Phrase #1: Hold please. Phrase
13 Jun Industry News, MeloTel Features, MeloTel News Why Summertime May Be The Right Time To Update Your Website June 13, 2019 By user 0 comments We’re only about a week away now! On Friday, June 21st, we will officially welcome the summer season. Most of
26 Mar Customer Service, MeloTel Features, MeloTel News Why Custom Hold Music Is So Necessary March 26, 2019 By user 0 comments “Hello, is anybody there?” “Did you just hang up on me?” “I don’t hear anything, what’s going on?” These are
19 Feb Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up When They’re On Hold February 19, 2019 By user 0 comments They say that “silence is deafening”. The ironic turn of phrase suggests that, in some cases, a lot can be
07 Dec Customer Service, Industry News, MeloTel Features A Reminder Of How To Properly Put Callers On Ho-Ho-Hold December 7, 2018 By user 0 comments As we’ve been discussing on our blog all week long, the need for unbeatable customer service is at an all-time
19 Jun MeloTel Features, MeloTel News Isn’t It Time You Made The Switch To VoIP? June 19, 2018 By user 0 comments At MeloTel, we’ve been championing VoIP telephony since our company’s inception. You could say that it is our brand’s bread
18 May Customer Service, Industry News, MeloTel Features What Are The Right And Wrong Ways To Place Callers On Hold? May 18, 2018 By user 0 comments No business owner is immune to having to represent his/her company over the phone. Whether it’s for booking appointments, making