28 May Customer Service, Industry News, MeloTel Features 4 Ingredients To The Perfect Hold Time May 28, 2019 By user 0 comments No one likes being put on hold. However, it’s an inevitable part of being on the phone. Especially when a
08 Aug Customer Service, MeloTel Features How To Make Hold Time A Good Time August 8, 2018 By user 0 comments In the over-the-phone customer service game, there is bound to be hold time. It’s inevitable. Anyone who has ever called
14 Mar Customer Service, MeloTel Features Making Or Breaking The Customer Experience Through Hold Time March 14, 2018 By user 0 comments We’ve devoted numerous blogs to the concept of hold time. And, in case, you’re wondering why, please know that hold
27 Jan Industry News, MeloTel Features The Significance Of Executing Customer-Pleasing Hold Times January 27, 2017 By user 0 comments No one likes being placed on hold. You can practically hear a person’s eyes rolling when he/she is asked to
29 Jul MeloTel Features, MeloTel News The Importance Of Practicing Excellent Hold Time Etiquette July 29, 2016 By user 0 comments Most often, the impression that one has of a business is determined by his/her interactions with its customer service department.
22 Apr MeloTel Features 5 Techniques For Fostering Happy Hold Times April 22, 2015 By user 0 comments At MeloTel, we pride ourselves on being able to provide Canadian business owners with the most ideal tools to conduct
19 Nov MeloTel Features 5 Ways To Use Hold Time To Your Advantage November 19, 2014 By user The holiday season is a busy one. Talk about an understatement, right? Chances are you’re already feeling the added pressure
22 Sep Customer Service, Industry News, MeloTel Features How Utilizing Hold Music Swings Success The Way Of Your Company September 22, 2023 By user Dead silence during a telephone call is a bad look. Simply put, it often gives callers the impressions that their
09 Mar Customer Service, Industry News, MeloTel Features Sweetening Your Customer Service With Custom Hold Music March 9, 2023 By user When customers call a business, they are often put on hold while they wait to be connected with a representative.
17 Mar Industry News, MeloTel Features, MeloTel News Isn’t It Time You Say Goodbye To Your Landline? March 17, 2022 By user At MeloTel, we pride ourselves on being so much more than just a telecom provider. We consider ourselves a one-stop