29 Jul Customer Service, Industry News, MeloTel Features 4 Reasons Why Being Available To Your Customers Is So Important July 29, 2020 By user 0 comments “I need you to be there for me.” These words represent the feelings of consumers for the businesses they support.
11 Jun Industry News, MeloTel News A Message From MeloTel: Customers Wanted June 11, 2020 By user 0 comments On behalf of the entire MeloTel team, we hope you are in good health and staying safe. No matter where
10 Dec Customer Service, Industry News, MeloTel News Have You Communicated Your Holiday Hours To Your Customers? December 10, 2019 By user 0 comments Christmas is about two weeks away and the decade will be over one week after that! Quite clearly, we are
02 Oct Customer Service, Industry News, MeloTel News ‘Tis The Season To Treat Your Customers Right October 2, 2019 By user 0 comments Last week, our blog pointed out that Thanksgiving was on the way – this year, it falls on Monday, October
27 Sep Client Spotlight, Customer Service, MeloTel News Making Thanking Your Customers A Year-Round Activity September 27, 2019 By user 0 comments This year, Thanksgiving Day (here in Canada) takes place on Monday, October 14th. So, over the course of the next
24 Jul Customer Service, Industry News, MeloTel News The Personal Touch Matters So Much To Your Customers July 24, 2019 By user 0 comments At MeloTel, we pride ourselves on a number of things we believe help us to set our brand apart from
19 Jul Customer Service, Industry News, MeloTel News How To Get Your Customers Saying “They’re The Best!” July 19, 2019 By user 0 comments Every business owner in the world wants his/her customers to be fans. It’s one thing to successfully put through a
26 Jun Customer Service, Industry News, MeloTel Features The Importance Of Following Up With Your Customers June 26, 2019 By user 0 comments So a customer has just left your store and he/she seems pretty happy with his/her purchase. You’re pretty much guaranteed
20 Jun Customer Service, Industry News, MeloTel Features Do Customers Really Prefer To Speak With You On The Phone? June 20, 2019 By user 0 comments People prefer speaking with other people. It’s just that simple. Yes, this is 2019. And yes, there are plenty of
24 Apr Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up On You April 24, 2019 By user 0 comments If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to