24 Oct Customer Service, MeloTel Features 5 Customer Service Practices That Scare Customers Away October 24, 2016 By user 0 comments Halloween is just a week away! And people all over North America are gearing up to scare their neighbours and
05 Oct MeloTel Features, MeloTel News How Important Is It To Provide Regular Employee Feedback? October 5, 2016 By user 0 comments All employees need feedback, both of the negative and positive variety. Regularly offering the members of your staff a healthy
19 Sep Industry News, MeloTel Features The Importance Of Boosting Employee Morale September 19, 2016 By user 0 comments How important is it to maintain high levels of employee morale at your business? Well, perhaps, we should ask the
06 Sep Customer Service, MeloTel Features How Important Is Customer Service To Your Brand? September 6, 2016 By user 0 comments Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
15 Aug MeloTel Features, MeloTel News 3 Really Cool Things MeloTel Can Do For Your Business August 15, 2016 By user 0 comments Back when we were in grade school, most of us really put a lot of emphasis on how “cool” we
12 Aug Customer Service, MeloTel Features 5 Reasons You Want Your Callers Listening To Custom Hold Music August 12, 2016 By user 0 comments As we highlighted once again in our last blog, MeloTel’s VoIP-based Commercial Phone Services come with a number of amazing
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
18 Jul Industry News, MeloTel Features 5 Top Benefits Of Providing Employee Feedback July 18, 2016 By user 0 comments Your company is only as strong as the employees who work for it. That statement rings true for each and
27 Jun Industry News, MeloTel Features How Does VoIP Improve Call Centre Productivity? June 27, 2016 By user 0 comments Over the past couple of weeks, the MeloTel Blog has been honing in on the many benefits of using VoIP