Respect Goes A Long Way

It is not uncommon to hear people complain about the faceless, big name companies who provide telephone and internet services. Most often, we hear that they don't treat their customers like people, but instead like numbers that all add up to big bucks. “Where is the personalized service?” we are...

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No One Likes To Be Swindled

Apparently, it's no surprise to many of our friends, family members and clients that “big name” telephone companies aren't always the easiest businesses to deal with. After our last couple of blogs, the emails, Facebook messages and phone calls have been rolling in with accounts of what it's like to...

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