MeloTel News
04
Apr
Why Business Owners Should Seek To Save Money On Their Telephone Services
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By
user
Business owners are always looking for ways to cut costs and improve their bottom lines. Does this sound like you? If so, you’ve likely considered how much you're spending on your telephone services. With so many cost-effective options available today, there's no reason why you should be overpaying for phone...
30
Mar
It’s Time To Say Goodbye To Long Distance Charges
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By
Remember the days when making long distance calls was a luxury? Recall when you had to carefully plan your conversations and keep track of every minute? It was all in the name of avoiding hefty phone bills. Well, there year is 2023 and those days are long gone! Thanks to...
23
Mar
Customer-Centricity: The Importance Of Meeting The Changing Needs Of Customers
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We all live in a fast-paced business world. As a result, meeting the constantly changing needs of customers is critical for the success of any company. Customers are the lifeblood of any business. Their satisfaction is key to retaining their loyalty and gaining new customers. With the rapid advancement of...
21
Mar
Exploring The Power Of Rebranding Your Company
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As we excitedly announced last week, the company you’ve grown to know and love as MeloTel will soon be rebranded as MELO. That’s right! We’re in the process of moving to the abbreviated, all capital letters entity named after our brand’s Founder and CEO, John Meloche. After 14 years as...
14
Mar
FOR IMMEDIATE RELEASE – MELOTEL ANNOUNCES FUTURE BRAND EVOLUTION TO “MELO”
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March 14th, 2023 - Today marks the beginning of an exciting and transformative journey for MeloTel, a leading telecommunications provider for small and medium-sized businesses across Canada and the USA. After 14 years of delivering exceptional products and services to our valued clients, we are thrilled to announce our plans...
09
Feb
Unlocking The Power Of Call Recordings
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Call recordings have become a valuable tool for small and medium-sized businesses. They offer a range of benefits that can help to improve customer satisfaction, boost employee performance and drive growth. Whether you're a small startup or a well-established enterprise, call recordings can help you to unlock the full potential...
07
Feb
How Landline Telephone Services Are Starting To Show Their Age
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Landline telephone services have been a staple for businesses for many decades. However, with the rise of new technologies and the increasing popularity of internet-based communication solutions, these old services are starting to show their age. What are some of the biggest problems that businesses have using old landline telephone...
02
Feb
Feedback Plays A Crucial Role In Your Call Centre’s Success
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Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the brunt of customer frustration and dissatisfaction. For this reason, it is important for call centre managers to provide regular and helpful feedback to their phone agents. Doing so helps them...
31
Jan
The Importance Of Being Readily Accessible To Customers On The Phone
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In today's fast-paced world, customers expect immediate and convenient service from the businesses they interact with. For small business owners, this means being readily accessible to their customers on the phone. Whether a customer is looking for information about a product or service, or needs to resolve an issue, the...
26
Jan
How High-Quality Content Can Boost Your Online Presence
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Blogging is an important way for small business owners to grow their online reach. There are numerous benefits to regularly creating high-quality content and sharing it on your website and social media channels. You can attract new customers, build trust with your audience and establish yourself as an authority in...