It is not uncommon to hear people complain about the faceless, big name companies who provide telephone and internet services. Most often, we hear that they don't treat their customers like people, but instead like numbers that all add up to big bucks. “Where is the personalized service?” we are...

It is not uncommon to hear people complain about the faceless, big name companies who provide telephone and internet services. Most often, we hear that they don't treat their customers like people, but instead like numbers that all add up to big bucks. “Where is the personalized service?” we are...

Apparently, it's no surprise to many of our friends, family members and clients that “big name” telephone companies aren't always the easiest businesses to deal with. After our last couple of blogs, the emails, Facebook messages and phone calls have been rolling in with accounts of what it's like to...

So a friend of MeloTel's informs us, the other day, about a very interesting phone call he had with one of the big name telephone companies. This company, his long-time cell phone and cable TV provider, was contacted because our friend needed their help. You see, he was having some...

So a friend of MeloTel's informs us, the other day, about a very interesting phone call he had with one of the big name telephone companies. This company, his long-time cell phone and cable TV provider, was contacted because our friend needed their help. You see, he was having some...

What’s the biggest complaint that customers have about their phone services with the big name companies? Is it that their calls too often get dropped? Well, although this does happen now and again, it doesn’t seem to be the main problem people have. Is it that the reception isn’t clear?...

MeloTel is always on a mission to better serve its clients. Continually rejuvenating our mission statements to provide the ultimate in customer satisfaction, we are proud to have announced a number of new features and services over the past several weeks. And, as you may have guessed, we're certainly in...

MeloTel is always on a mission to better serve its clients. Continually rejuvenating our mission statements to provide the ultimate in customer satisfaction, we are proud to have announced a number of new features and services over the past several weeks. And, as you may have guessed, we're certainly in...

We hope that you had an excellent Canada Day long weekend everyone! Now, that it's back to business as usual, we're sure that it will come as no surprise that MeloTel has yet another cool feature to introduce. It's our new Twitter page! Now, we know what you must be...