Imagine going into a restaurant. Now imagine sitting down at a table and picking up a menu. Now imagine that menu having just one dish on it. It's hard to imagine, right? To be a bit more realistic, imagine not being able to customize your meal to your specifications. What...

At MeloTel, we believe so strongly in customer satisfaction that we've consulted experts in the field of customer service to discover how to provide the best service possible. That's right. We've consulted you! Who better to ask about customer service than customers themselves? It's because we've kept our ears open...

In today's world, technology rules. There's no denying it. It's near impossible to meet anyone who doesn't own a smartphone these days. And that means that, for the most part, we all walk around with these lovely hand-sized computers on our persons each and every day. What that means, of...

There are many reasons that business owners from all over Canada have been making the switch to MeloTel over the past year. Among the most popular is the lack of good customer service they get from some of the big name telecom providers. As we outlined in our last blog,...

In today's world, people like to get things done quickly. This is likely the reason why we have so many drive-thru restaurants and 24/7 convenience stores. Generally, when people want something, they want it now! And who could blame them? In 2013, technology is such that people are able to...

Keep in touch. How often have you read an email or text message that ends with these three words? They're very popular to use as a closing phrase. But how many of us stick to these instructions? It seems simple enough doesn't it? What, with all of the ways in...

The fact that NHL hockey is returning this Saturday is creating quite the buzz around the water cooler these days. Canadians are especially excited as a winter without hockey is pretty much like a winter without snow. We'd prefer the latter ourselves. Nevertheless, there is snow on the ground –...

At MeloTel, we know that our customers have options. Naturally, there are many companies out there that provide services similar to what we offer. Notice, that we said “similar”. We believe strongly that no company out there provides the exact same type of services that MeloTel does. Firstly, we are...

Earlier this week, MeloTel renewed its commitment to its customers. With 2013 in full swing, we know that refreshing the minds of all of our clients is an important step in making sure that their happiness remains our top priority. With that said, we want to make sure that we're...