MeloTel Features Archives - Page 44 of 73 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

18 Feb

Try DaFeeder Preview Dialer FREE For 30 Days!

February 18, 2020
By user
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History has proven that the most successful of call centre businesses are often the ones that use the most innovative technological advancements. For many years now, MeloTel has heralded the use of DaFeeder Preview Dialer in call centres because of its ability to provide both one-touch dialing capabilities...

14 Feb

Industry News, MeloTel Features, MeloTel News

How Much Help Can A Blog Be To Your Company?

February 14, 2020
By user
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In today’s business world, blogs on company websites have overtaken other, more-expensive modes of advertising as top ways to grow a brand’s reputation. Unlike traditional commercials, blogs provide more regularly-updated personal takes on industry-related issues. Reading a blog is like having a conversation with a friend. Or, at...

12 Feb

Industry News, MeloTel Features, MeloTel News

Why Is Team-Building So Important To Your Business?

February 12, 2020
By user
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There is no way MeloTel could have climbed to the level of success it has achieved without its team members. That should go without saying. Of course, the line up of people who have comprised our team has varied over the past 11 years.

05 Feb

Customer Service, Industry News, MeloTel Features

Finding The Best Ways To Handle Customer Complaints

February 5, 2020
By user
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Any company owner that is serious about being competitive within his/her industry must prioritize providing excellent customer service. But even the absolute best in the business have had run-ins with irate customers. Receiving complaints is bound to happen. But it’s important to remember just how valuable customer complaints...

04 Feb

Customer Service, Industry News, MeloTel Features

How Live Call Monitoring Will Help You Coach A Championship Team

February 4, 2020
By user
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Do you own or operate a call centre business? If so, it’s part of your job to make sure your phone agents are getting regular feedback. Keeping in mind that Super Bowl LIV took place this past Sunday, look at things this way: you are the coach of...

17 Jan

Customer Service, Industry News, MeloTel Features, MeloTel News

3 More Ways To Help Your Phone Agents Have Better Days

January 17, 2020
By user
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If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high. Unfortunately for you, call centres are known for their high turnover rates. Phone agents tend to get burnt out and frustrated with the...

16 Jan

Customer Service, Industry News, MeloTel Features, MeloTel News

The Art Of Boosting Call Centre Employee Morale

January 16, 2020
By user
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Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the...

09 Jan

Customer Service, Industry News, MeloTel Features

Maintaining Communication While You’re On Vacation

January 9, 2020
By user
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If you’ve started 2020 off by lying on a beach somewhere, kudos to you! There are numerous business owners, all over North America, who would love nothing more than to fly off to a tropical island right now. And while beating the winter blues is top of mind...

20 Dec

MeloTel Features

MeloTel Gives Out Holiday Freebies

December 20, 2013
By user

Today’s blog represents our very last entry for 2013. We’re so excited about the beginning of a brand new year, especially because the one that is about to end was such a great one. You may think that that would be cause for us to wish for 2013 to never...

18 Dec

MeloTel Features

4 Reasons To Freshen Up Your Site For 2014

December 18, 2013
By user

With 2014 about to make an appearance, there is a lot of talk going around about “starting anew” and “beginning fresh”. This seems to be the type of talk that exists around the turn of every year, doesn’t it? That’s because when a new year starts, people tend to want...

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