MeloTel Features Archives - Page 19 of 74 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

14 Mar

Blog, Industry News, MeloTel Features, MeloTel News, Statement

FOR IMMEDIATE RELEASE – MELOTEL ANNOUNCES FUTURE BRAND EVOLUTION TO “MELO”

March 14, 2023
By user

March 14th, 2023 - Today marks the beginning of an exciting and transformative journey for MeloTel, a leading telecommunications provider for small and medium-sized businesses across Canada and the USA. After 14 years of delivering exceptional products and services to our valued clients, we are thrilled to announce our plans...

14 Mar

Customer Service, Industry News, MeloTel Features

How Regular Feedback Sessions Can Boost Call Centre Productivity

March 14, 2023
By user

In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer service and ensuring customer satisfaction. However, call centre agents face a myriad of challenges every day. They include everything from handling angry customers to navigating complex systems and procedures. As a...

09 Mar

Customer Service, Industry News, MeloTel Features

Sweetening Your Customer Service With Custom Hold Music

March 9, 2023
By user

When customers call a business, they are often put on hold while they wait to be connected with a representative. This can be a frustrating experience for customers, especially if they are left listening to generic hold music or worse...silence. However, by using custom hold music, businesses can turn this...

07 Mar

Industry News, MeloTel Features

Why Businesses Should Avoid The Hidden Costs Of Hidden Charges

March 7, 2023
By user

As a business owner, you want to make a profit and keep your operations running smoothly. But adding hidden charges to bills can do more harm than good. Hidden charges can damage your reputation, create unhappy customers and ultimately hurt your bottom line. It’s important to understand that your business...

02 Mar

Customer Service, Industry News, MeloTel Features

The Benefits Of Recording A Unique, Yet Professional Voice Greeting

March 2, 2023
By user

In today’s digital age, it’s essential to create a strong first impression with potential customers, clients and partners. One of the best ways to do this is by recording a unique, yet professional voice greeting. Your voice greeting is often the first interaction someone will have with your business, so...

23 Feb

Industry News, MeloTel Features

Why Businesses Should Consider Offering Products and Services Worldwide

February 23, 2023
By user

We live in an increasingly interconnected world. Businesses have the opportunity to expand their reaches beyond their local markets and offer products and services to consumers across the globe. While this may seem like a daunting prospect, there are many compelling reasons why businesses should consider going global. Increased revenue potential....

21 Feb

Industry News, MeloTel Features

Empowering Call Centre Agents With Better Ways To Generate Leads

February 21, 2023
By user

Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike. However, with the right tools and training, call centre agents can become more effective at generating leads, resulting in increased sales and revenue for the business. How can call centre operators...

16 Feb

Customer Service, MeloTel Features, Social Media

Why Interacting With Your Audience On Social Media Is A Must

February 16, 2023
By user

We live in a digital age. Social media is a hugely powerful tool for businesses to reach and engage with their audiences. Whether you are a small business owner or a large corporation, interacting with your audience on social media can provide numerous benefits and help to grow your business....

14 Feb

Industry News, MeloTel Features

The Importance of Quickly Returning Business Messages

February 14, 2023
By user

Business owners aren’t strangers to the importance of communication. Whether it’s communicating with customers, employees or partners, timely and effective communication is critical to the success of any business. One aspect of communication that is often overlooked is the speed at which business messages are returned. Returning messages quickly is not...

09 Feb

Industry News, MeloTel Features, MeloTel News

Unlocking The Power Of Call Recordings

February 9, 2023
By user

Call recordings have become a valuable tool for small and medium-sized businesses. They offer a range of benefits that can help to improve customer satisfaction, boost employee performance and drive growth. Whether you're a small startup or a well-established enterprise, call recordings can help you to unlock the full potential...

Business Phone PBX

Single Number Reach

Intelligent SNR (AI)

Mobile Softphone

DaFeeder Telemarketing

MeloSocial Dashboard (AI)

Siclytics Call Intelligence (AI)

MeloSip Click2Call

MeloText SMS Dashboard

Photo Gallery Hosting (AI)

Realtor Property Websites