Industry News
12
Oct
Feel Free To Be Friendly And Follow
As you know, the MeloTel website recently went through another face lift and unveiled a new sleekly designed layout. Complete with new colour scheme, the improved website has now made it even easier for visitors to peruse through the many products, services and features offered by our company.
In addition, our...
26
Sep
Courteous Customers Get Super Service
Nothing beats a good compliment. And to all of our great clients who give them to us, we'd like to take this opportunity to publicly thank you. As you know, we very much appreciate your business and do all that it takes to make each and every one of your...
21
Sep
Superior Customer Service Lacking
If it's one thing that MeloTel is really big on, it's providing optimum customer service. We have long heralded the concept of providing customers with an excellent experience each time they deal with our company. This is because we are aware that regardless of how great our products are, if...
09
Sep
Avoid Common Customer Service Pitfalls
This past week, the MeloTel Blog has focused on the concept of customer appreciation. You might say that we feel that you can never do too much to thank your customers for their patronage. But then again, you might also be able to say that less is more. You wouldn't...
07
Sep
Thanksgiving Comes Early
This week, MeloTel is in the mood for giving. But, then again, we're always in the mood for giving as it brings us such great excitement to give our awesome clients our unique combination of high-quality VoIP telephone services, equipment and unbeatable customer service.
However, this week, MeloTel is all about...
31
Aug
Blogs Boast About Your Brand
In yesterday's blog, we started a new theme of blogs covering a concept that we believe, here at MeloTel, is an integral part of business growth in this day and age: blogging! We recently began our brand new “Bloggers For Hire” initiative and have been overwhelmingly elated with the great...
30
Aug
Blogging Is Basically The Best
Last week, the MeloTel Blog focused on the importance of satisfying customers. After all, what good is a business that only has unhappy customers? At MeloTel, we make it a top priority to make sure our customers are always happy. Of course, you've always got to come up with ways...
26
Aug
Some More Satisfying Solutions
This week, the MeloTel blog has been focused on the concept of customer satisfaction. As we have mentioned in a number of previous blogs, we are happy to provide top-notch services and products to our great customers. But we know that they all don't mean much without having unbeatable customer...
24
Aug
Top 5 Ways To Keep Customers Satisfied
By now, it should come as no surprise that MeloTel thrives on making itself known as a company that provides incomparable customer service. They way we figure it, if we cannot please our customers each and every time they are in communication with us, it doesn't matter how fantastic our...
14
Aug
Network Status: All Systems Go!
It's nights/mornings like this that I'm glad we have our Twitter feed.
At around 5:45pm EST yesterday, our data center (along with a number of others throughout the country) experienced a major network outage. Although our servers were fully operational, tens of thousands of customers were without service.
During this time, users...