Industry News
How Cancelling Blog Writing Can Be A Costly Business Mistake
Welcome to yet another amazing blog post from your friends at Melo Technology! Although we have vocalized being a top telecom provider in Canada since the inception of our company 16 years ago, blogging has always been our thing. Is it yours too?
We understand that it can be easy to...
Cybernews Reports 16 Billion Credentials Compiled By Infostealers
It should be common knowledge that protecting your online accounts with safe and secure passwords is a must. Identity theft and cybercrimes are rampant in a world that is regularly utilizing digital means to communicate and store information. However, as CBC News journalist, Shaki Sutharsan reported last week, protecting our...
The Importance Of Making Customer Interactions Stress-Free
As of today, the summer is officially here! With the warm and sunny season kicking off, many of us are thinking about all of the ways we can take loads off. Hitting the beach, going to barbeques and dipping in the pool are all on the menu. In other words,...
Breaking The Silence During Men’s Mental Health Month
At Melo Technology, we believe that mental well-being is just as critical as physical health. This June, we join a vital conversation by spotlighting Men’s Mental Health Month. It’s a time dedicated to raising awareness, breaking down stigma and promoting resources that help men lead healthier, more fulfilling lives.
Men often...
4 Smart SMS Marketing Ideas For Your Small Business This Summer
Don’t look now but within a month’s time, the summer season will be here! Officially getting underway on Friday, June 20th, summer is the perfect time for small businesses to heat up their marketing efforts. With longer days, vacation vibes and more social outings, your customers will be active and...
Why Paying Attention To Detail Is A Must For Business Success
With such a busy schedule, it can be easy to get swept up. After all, you’re a business owner. Your day-to-day activities include chasing growth, scaling operations and launching new products. Throughout all of the hustle and bustle, however, it’s imperative that you don’t overlook a trait that separates great...
Copper Theft In Ottawa Disrupts Bell Services
As leaders in Canada’s telecom industry, the Melo Technology team generally keeps its ear to the proverbial ground. So we couldn’t help but notice some particularly interesting posts coming from Bell Canada’s Bell Support X (formerly Twitter) account this month. A weekend outage in the Ottawa area made headlines back...
Client Spotlight: Everest Drain & Plumbing
It’s been a while since we’ve posted one of our celebrated Client Spotlight blogs. Because Melo Technology has long enjoyed numerous business relationships, we’re always more than happy to showcase them in our blog section. We greatly appreciate our clients and our Client Spotlight blogs are just one of the...
The Importance Of Taking Notes During Business Phone Calls
As a successful business owner, you’re surely aware of the following truth. Clear and consistent communication is non-negotiable. You have numerous conversations on a daily basis, right? These talks with your clients, vendors and team members are often packed with vital information. But be honest. When you hang up on...
Introducing Siclytics Intelligent Call Recap
Melo Technology is proud to unveil Siclytics Intelligent Call Recap — a powerful new AI feature that automatically transcribes and summarizes your phone calls within minutes. Delivered straight to your inbox, each recap includes a recording, summary, and a smart chat assistant that lets you ask questions about what was said. It’s like having ChatGPT for your business calls — and it’s available now.