Industry News
03
Jun
Breaking The Silence During Men’s Mental Health Month
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By
Dan Faraldo
At Melo Technology, we believe that mental well-being is just as critical as physical health. This June, we join a vital conversation by spotlighting Men’s Mental Health Month. It’s a time dedicated to raising awareness, breaking down stigma and promoting resources that help men lead healthier, more fulfilling lives.
Men often...
30
May
4 Smart SMS Marketing Ideas For Your Small Business This Summer
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By
Don’t look now but within a month’s time, the summer season will be here! Officially getting underway on Friday, June 20th, summer is the perfect time for small businesses to heat up their marketing efforts. With longer days, vacation vibes and more social outings, your customers will be active and...
27
May
Why Paying Attention To Detail Is A Must For Business Success
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By
With such a busy schedule, it can be easy to get swept up. After all, you’re a business owner. Your day-to-day activities include chasing growth, scaling operations and launching new products. Throughout all of the hustle and bustle, however, it’s imperative that you don’t overlook a trait that separates great...
23
May
Copper Theft In Ottawa Disrupts Bell Services
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By
As leaders in Canada’s telecom industry, the Melo Technology team generally keeps its ear to the proverbial ground. So we couldn’t help but notice some particularly interesting posts coming from Bell Canada’s Bell Support X (formerly Twitter) account this month. A weekend outage in the Ottawa area made headlines back...
20
May
Client Spotlight: Everest Drain & Plumbing
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By
It’s been a while since we’ve posted one of our celebrated Client Spotlight blogs. Because Melo Technology has long enjoyed numerous business relationships, we’re always more than happy to showcase them in our blog section. We greatly appreciate our clients and our Client Spotlight blogs are just one of the...
12
May
The Importance Of Taking Notes During Business Phone Calls
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By
As a successful business owner, you’re surely aware of the following truth. Clear and consistent communication is non-negotiable. You have numerous conversations on a daily basis, right? These talks with your clients, vendors and team members are often packed with vital information. But be honest. When you hang up on...
08
May
Introducing Siclytics Intelligent Call Recap
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By
user
Melo Technology is proud to unveil Siclytics Intelligent Call Recap — a powerful new AI feature that automatically transcribes and summarizes your phone calls within minutes. Delivered straight to your inbox, each recap includes a recording, summary, and a smart chat assistant that lets you ask questions about what was said. It’s like having ChatGPT for your business calls — and it’s available now.
08
May
Maintaining Your Business Phone Number Is Crucial For Long-Term Success
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By
“What’s your phone number?” Has the answer to this question changed at any point over the past decade or so? If so, you may be hurting your business. Your business phone number is more than just a contact. It’s a critical part of your brand identity and customer service strategy....
05
May
Composing Social Media Posts That Spring Engagement Forward
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By
With spring in full swing, businesses across Canada and the U.S. should be refreshing their social media presences. The objective, of course, is to reinvigorate customer engagement. With the weather warming up, a lot of people are becoming more active online and outdoors. How can your brand harness this seasonal...
01
May
Enjoy The Benefits Of Making Unlimited Free Calls Across The World
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By
Long distance isn’t what it used to be. Once upon a time, not all that long ago, the term was associated with extremely high costs. It caused people to speak to their loved ones who live abroad very infrequently. Business owners also felt the brunt of huge long distance charges....