Posts by user
29
Jul
4 Reasons Why Being Available To Your Customers Is So Important
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By
user
"I need you to be there for me." These words represent the feelings of consumers for the businesses they support. Customer satisfaction entails so much more than providing high-quality products and services. It requires dependability. Can your customers rely on you? Something as simple as not picking up your phone...
28
Jul
Why Should You Switch To MeloTel’s Commercial Phone Services?
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By
Are you using VoIP yet? Voice over Internet Protocol isn’t just the way of the future anymore. It’s the way of today! Using an archaic landline means you’re missing out on a wide array of calling features that can help to significantly grow your business. Furthermore, you’re also very likely...
24
Jul
Keeping Your Team Safe And Sound During COVID-19
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By
By now, you’re likely downright sick of hearing about COVID-19. So are we. If we never hear the words “coronavirus pandemic” again for the rest of our lives, it’ll be too soon. However, it’s important to take stock of what is going on here. This globally-spread virus is taking hundreds...
23
Jul
Feedback Is A Necessity In The Call Centre Environment
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By
Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s a necessary part of growing your business. And there are many different types of feedback that your company needs in order to grow. Firstly, you need feedback from your customers....
22
Jul
3 Reasons To Automate Your Business With MeloTel ChatBot
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By
If you’ve been paying close attention to the MeloTel Blog lately, you’ll know that our team is pretty excited about our latest innovation. We recently announced the availability of a brand new service called the MeloTel Web ChatBot. We affectionately refer to it as “MeloBot”! It is an amazing feature...
21
Jul
What Makes Texting An Important Part Of Your Company’s Success?
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By
Thanks to smartphones, we can pretty much do anything we like in the palms of our hands. Whether we want to surf the net, listen to music or make a phone call, our smartphones give us easy access to the rest of the world. Naturally, text messaging is part of...
16
Jul
How Can You Get Your Blog To Generate Greater Interest In Your Brand?
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By
In our last blog, we revisited the concept of blogging and pointed out a few signs your blog might be in serious need of help. In today’s blog, we’d like to continue with that topic, knowing there are certainly more facets of blogging that can help the content on your...
15
Jul
3 Signs Your Blog Is In Serious Need Of Help
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By
Are people interested in what you have to say in your blog? In many cases, it’s not the information that readers find unappealing. It’s the way in which your information is communicated. A strong blog is one that offers readers valuable tidbits, but does so in an engaging way. It...
14
Jul
Do People Really Prefer To Do Business Within Their Area Codes?
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By
Familiarity is something that makes people feel comfortable. Who doesn’t like to be within well-known surroundings? As the old saying goes, “there’s no place like home”. Where you are from and where you reside are often representative of comfortable environments. We also tend to warm up to those who are...
13
Jul
Introducing Dynamic Caller ID Insertion!
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By
We’re willing to bet, that like most businesses throughout North America, you’ve been conducting a lot more work over the phone than normal. Whatever normal was before the start of the coronavirus pandemic, you’re not likely to return to it any time soon. As a result, your ability to connect...