18 Apr Customer Service, MeloTel Features 3 More Phrases That All Customer Service Phone Agents Should Use April 16, 2024 By Dan Faraldo Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use.
26 Mar Customer Service, Industry News, MeloTel Features 5 Must-Do’s For Every Customer Service Phone Agent March 25, 2024 By Dan Faraldo Before becoming members of the Melo Technology team, many of us previously worked in jobs that involved over-the-phone customer service.
15 Mar Customer Service, Industry News, MeloTel Features Separating Your Brand From Others Through Unbeatable Customer Care March 11, 2024 By Dan Faraldo Your company provides excellent products and services. Congratulations! That makes your brand pretty much the same as most of its
08 Dec Customer Service, Industry News, MeloTel Features The Vital Importance Of Top-Notch Customer Service During The Holidays December 6, 2023 By Dan Faraldo Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you
12 Oct Industry News, MeloTel Features The Keys To Customer Engagement Are At Your Fingertips October 12, 2023 By user All business owners want to grow their customer bases. This is why the modern entrepreneur works so hard at “going
22 Aug Customer Service, MeloTel Features Unlocking Small Business Success Through Customer Connections August 22, 2023 By user Communication is the beating heart of any successful small business. Without effective communication with your customer base, your business risks
09 May Customer Service, MeloTel Features Mastering The Art Of Excellent Customer Service Over The Phone May 9, 2023 By user All successful business owners are aware of an undeniable truth. You cannot run a reputable business without providing excellent customer
20 Apr Industry News, MeloTel Features, MeloTel News The Need For Speed: The Benefits Of Quickly Responding To Messages From Customers April 20, 2023 By user All entrepreneurs know that their customers are the lifeblood of their businesses. This is what makes excellent customer service so
23 Mar Customer Service, Industry News, MeloTel Features, MeloTel News Customer-Centricity: The Importance Of Meeting The Changing Needs Of Customers March 23, 2023 By user We all live in a fast-paced business world. As a result, meeting the constantly changing needs of customers is critical
09 Mar Customer Service, Industry News, MeloTel Features Sweetening Your Customer Service With Custom Hold Music March 9, 2023 By user When customers call a business, they are often put on hold while they wait to be connected with a representative.