16 Aug Customer Service, Industry News, MeloTel Features 4 More Tips For Giving Constructive Feedback To Your Call Centre Reps August 16, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
04 Dec Melo Technology 2023 Customer Survey Dear Valued Customer, As we approach the close of another eventful year, we want to take a moment to express our
20 Oct Customer Service, Industry News, MeloTel Features No Tricks! Treating Your Customers How They Like To Be Treated October 20, 2022 By user Halloween is just around the corner! On behalf of the entire MeloTel team, we wish all of you lovers of
03 May Customer Service, Industry News, MeloTel Features How To Provide Call Centre Feedback To Your Remote Phone Agents May 3, 2021 By user Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly
25 Aug Customer Service, Industry News, MeloTel Features Quality Feedback Is All In The Phrasing August 25, 2020 By user 0 comments It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what
07 Aug Customer Service, Industry News, MeloTel Features How Feedback Is A Key To Your Company’s Success August 7, 2020 By user 0 comments No matter what type of business you run, feedback will always be a very important part of its success. Think
23 Jul Industry News, MeloTel Features, MeloTel News Feedback Is A Necessity In The Call Centre Environment July 23, 2020 By user 0 comments Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s
24 Oct Customer Service, Industry News, MeloTel Features 3 Signs Your Feedback Style May Not Be Helping Your Phone Agents October 24, 2019 By user 0 comments For every call centre business, there is an all-important facet of performance enhancement that must be practiced. And, as we’re
01 Aug Customer Service, Industry News, MeloTel Features What Are The Best Ways To Politely Get Off The Phone? August 1, 2019 By user 0 comments Let us be perfectly clear. We LOVE talking to our customers. After all, the very foundation of MeloTel is the
23 Jul Customer Service, Industry News, MeloTel News Why You Should Give Each Of Your Employees A Sandwich July 23, 2019 By user 0 comments Who doesn’t love free food? By giving each of your employees a sandwich each day, you’ll ensure their bellies will