Why You Shouldn’t Use Your Personal Phone Number For Work

As a busy entrepreneur, you probably find yourself working on the go quite a bit. How many times have you passed along your personal cell phone number in order to develop and maintain your business relationships? Have you found that you’re receiving business-related calls during inconvenient times? Certainly, it would be better to have a phone line dedicated to your profession.

Let’s discuss why giving out your personal number for business purposes is a bad idea.

It hampers your professionalism.

Your phone number is part of your brand identity. Think about it this way. Would you use a Gmail address instead of a branded domain email for your business? You shouldn’t rely on a personal number for business communication. When you use a dedicated business number, you deliver a polished and professional presence. Your clients are more likely to take you seriously when they’re calling a business line instead of a personal cell number.

Consider, as well, the fact that a personal phone number is tied to a specific device. If you happen to lose your phone or decide to upgrade it, you risk losing important business contacts and messages. With a virtual business number, your communications are stored securely in the cloud. They are accessible from any internet-connected device. As a result, you stay connected to all of your business contacts no matter where you are.

It creates privacy concerns.

When you give out your personal number, you’re giving strangers direct access to your private life. This opens the door to unwanted calls, texts and even potential harassment. Now consider what would happen if your number ended up on a marketing list or gets shared. You could find yourself fielding spam calls at all hours. A dedicated business line, on the other hand, allows you to keep your personal life private and protected.

With a dedicated business line, you’ll also improve your work-life balance. You can set specific business hours, enable auto-attendants and even forward calls when you’re unavailable. By not giving out your personal phone number, you avoid having to answer work calls during family dinners or weekends.

It disallows shared access.

Are you working on scaling your business? Do you work with a team? If so, sharing a personal phone number doesn’t make logistical sense. Cloud-hosted phone systems allow multiple users to access the same business number. They can also use extensions and even collaborate across departments. This kind of setup is impossible with a personal line, where all responsibility falls on one individual.

Not to mention, business VoIP systems offer features like call recording, voicemail-to-email, custom greetings, call analytics and CRM integration. These tools help improve customer service, streamline communication and give you insights into your call performance. You simply can’t get this functionality using your standard mobile plan.

Take advantage of Cloud Softphone!

With Melo Technology’s Cloud Softphone app for both Android and iPhone, you can make and receive calls over Wi-Fi or cellular data. Preserve your personal cellular minutes and never give out your personal phone number again! To learn more, please don’t hesitate to give us a call at 1-888-MELOTEL or fill out the form on our Contact page.