Tag Archives: customers
The Importance Of Making Customer Interactions Stress-Free
As of today, the summer is officially here! With the warm and sunny season kicking off, many of us are thinking about all of the ways we can take loads off. Hitting the beach, going to barbeques and dipping in the pool are all on the menu. In other words,...
Why Business Owners Can’t Afford To Let The Phone Ring Out
In 2025, most people don’t like leaving voice messages. The way they figure it, the people they call should be available at the times they’re called. This, of course, can’t always be the case. However, as a small or medium-sized business owner, it’s important to know that every missed call...
How Your Business Benefits From Professional Voice Talent
How often have you heard the following sentiment? “It’s not what you say, but how you say it.” This phrase is ultra-important in the world of business. Recording something as simple as a phone greeting or performing in something as engaging as a promotional video requires a certain vibe. We...
Enjoy The Benefits Of Making Unlimited Free Calls Across The World
Long distance isn’t what it used to be. Once upon a time, not all that long ago, the term was associated with extremely high costs. It caused people to speak to their loved ones who live abroad very infrequently. Business owners also felt the brunt of huge long distance charges....
How Your Business Benefits From Custom On-Hold Messaging For Callers
As you’re well aware, first impressions go a long way. What is the impression that callers get when they ring up your company? Let it be known that when consumers call your business, every second of their time matters. Therefore, it’s important that you don’t overlook the time they spend...
How Voicemail-to-Email Can Help Your Business To Stay Responsive
So what is voicemail-to-email? Well, it’s exactly what it sounds like! When someone leaves a voicemail on your business line, the message is automatically converted into an audio file. It is then sent directly to your designated email inbox. Depending on your setup, it may also include a text transcription...
Which Professions Most Rely On Having Constant Accessibility?
In 2025, the vast majority of consumers have very little patience for businesses that miss calls. Consider the many ways we have to communicate. There is almost no excuse for customers to go very long without being able to get in touch with the companies they need help from. This...
Why Your Business Should Invest In Customer Loyalty Programs
What is the best way to attract and retain customers? Providing excellent customer service is definitely a great start. Offering top-of-the-line products and services is also a strong method. However, for small and medium-sized businesses, it’s pretty important to take things a step further.
Have you ever considered offering a loyalty...
Why You Need To Keep In Touch With Clients Even While On Vacation
Don’t look now, but we’re just about midway through November! Not only are we fully immersed in the holiday shopping rush, but we’re also comfortably in vacation season. Well, at least that’s the case for many working professionals who are looking to take well-deserved breaks. Trips away from the office...
Making Your Call Centre A Customer Service Champion During The Festive Season
With a week of November already in the books, we can safely say that the holiday season is pretty much upon us. At least this is the case for business owners. The holiday season is a critical time for businesses in nearly every industry, from retail to hospitality and beyond....