Tag Archives: Commercial Phone Services
07
Feb
Melo Technology Nominated For Tech Business Of The Year!
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By
Dan Faraldo
It was just over a month ago that Melo Technology celebrated its 16th anniversary as a business. We couldn’t be more excited about what the future holds! Over the years, we’ve worked tirelessly to expand our suite of business solutions. It’s a top mission of ours to ensure that companies...
31
Jan
How Your Over-The-Phone Customer Service Can Brighten Someone’s Day
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By
When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great customer service experiences aren’t just about solving problems. They’re about how the interactions make them feel. Excellent over-the-phone customer service has the unique power to turn someone’s stressful day around....
10
Jan
How Being Accessible To Your Customers Can Make Or Break Your Business
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By
In the year 2025, there is no escape. Nor should there be! We’re talking about being a business owner and enabling your customers to find you when they need you. Now, we’re not saying you should be readily available and on-call 24/7. However, during business hours, there is almost no...
03
Jan
Melo Technology Celebrates 16 Years In Business!
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By
Happy New Year! Allow us to officially welcome you to 2025 and offer you our very best wishes for this new and exciting year. As it is at the beginning of every new year, it is a very special time in the world of Melo Technology. As of tomorrow, (January...
31
Dec
Wishing You And Yours A Happy And Prosperous 2025
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2025 is about to begin! As we stand on the threshold of this exciting New Year, the entire Melo Technology team would like to extend its warmest wishes to you all. Consider this a huge shout out to our valued clients, dedicated colleagues and cherished friends! Now, the arrival of...
16
Dec
Why Excellent Customer Service Over The Phone Is A Holiday Season Must
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By
The holiday season is a critical time for businesses across all industries. As customer demand spikes and sales opportunities soar, companies must step up to meet rising expectations. While holiday promotions, festive branding and convenient shopping options matter, there’s one element that can make or break your holiday success. That...
22
Oct
Say Hello To 942 – Toronto’s New Area Code Arrives In April!
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By
There are members of the Melo Technology team that are old enough to remember a time when we didn’t have to dial area codes to phone someone. Back in the 1980’s, it was commonplace to simply use the seven digits representing the phone number to make a phone call. This...
18
Oct
4 Simple Ways For Small Business Owners To Cut Costs And Boost Profits
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By
Are you looking to cut costs at your place of business? Which business owner isn’t, right? In our last blog, we highlighted the fact that going paperless is an easy way to save money and improve a company’s bottom line. However, that’s just the beginning. There are numerous areas where...
26
Sep
3 Best Practices For Phone Agents To Handle Customer Complaints
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By
One of the top signifiers that you are an excellent provider of customer service is that you’re able to quell angry customers. No matter your business or industry, you’re bound to encounter consumers who aren’t particularly pleased about something. Sometimes, it’s a faulty product. Other times, it’s a late shipment....
24
Sep
3 Strong Techniques For Sales Reps To Overcome Objections
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By
Telemarketers have tough jobs. For many of them, taking north of one hundred phone calls a day is standard. A person who works on the phone can have a particularly challenging job if he or she is required to make sales. No matter the product or service being sold, it...